50 Lantern Street
Grenadine SA 5555
0000 000 000
(08) 1010 1010
100 Green Street
Terrace Hill SA 5666
Dear Mr Miller
Re: Customer Service Officer position, Ref: 555JA
Please accept this letter as an application for the position of Customer Service Officer at Karp Pharmaceuticals as advertised on Seek.com.au.
Currently, I am working as a Customer Service Assistant at Hoola Hoop Cosmetics. In this role I have gained extensive experience meeting and greeting clients and responding efficiently and effectively to any customer enquiries.
I have excellent communication skills and enjoy working in an interactive environment like customer service. I am patient but firm with difficult customers and have great experience resolving customer disputes. With fours years experience in the customer service industry, I have developed a warm, approachable and professional manner.
As a customer service assistant, I have had experience using database management systems, in particular Epicor database system and SAP database system.
I have also had extensive experience using Microsoft Office, including Excel and PowerPoint. These skills were finetuned through the Microsoft Office course I undertook in 2006.
I am a hardworking and enthusiastic employee and would love the opportunity to advance my career with your company. My resume is attached and I look forward to being able to discuss the position with you further.