Customer service officer sample job advertisement

This sample customer service officer job advertisement has a sample customer service officer resume and customer service officer sample cover letter specifically written to help you put together a winning job application.

Customer service officer, Ref: 555JA

We are a large pharmaceutical company looking for a customer service officer to join our administration team. This role would be suitable for an experienced customer service officer, preferably someone who has previously worked in a pharmaceutical or medical environment.

As the customer service officer, you will:

  • Meet and greet clients and customers
  • Respond to internal and external enquiries via email, phone and face-to-face
  • Manage customer order entries
  • Manage and update client accounts
  • Provide customers with quotes and product knowledge
  • Update client databases
  • Perform general administration tasks
  • Support other departments

We are looking for someone who is friendly, hardworking and thrives in a fast-paced environment.

The successful candidate will also have:

  • Excellent communication skills
  • A warm, approachable manner
  • At least two years experience in a customer service position
  • Extensive experience using MS office software
  • Experience using database management systems

Should this position be of interest please email a current resume to Lionel Miller at, or mail to Karp Pharmaceuticals, 100 Green Street, Terrace Hill SA 5666

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