Customer service officer sample job advertisement

Customer service officer, Ref: 555JA

We are a large pharmaceutical company looking for a customer service officer to join our administration team. This role would be suitable for an experienced customer service officer, preferably someone who has previously worked in a pharmaceutical or medical environment.

As the customer service officer, you will:

• Meet and greet clients and customers
• Respond to internal and external enquiries via email, phone and face-to-face
• Manage customer order entries
• Manage and update client accounts
• Provide customers with quotes and product knowledge
• Update client databases
• Perform general administration tasks
• Support other departments

We are looking for someone who is friendly, hardworking and thrives in a fast-paced environment.

The successful candidate will also have:

• Excellent communication skills
• A warm, approachable manner
• At least two years experience in a customer service position
• Extensive experience using MS office software
• Experience using database management systems

Should this position be of interest please email a current resume to Lionel Miller at lionel.millier@email.com, or mail to Karp Pharmaceuticals, 100 Green Street, Terrace Hill SA 5666