I am a high school student eager to use my strong customer service experience and communication skills to provide outstanding service to a range of clients. I am keen to develop new skills to complement my studies and to progress in the customer service industry.
Tanksville High School
Expected completion date: 2013
I have extensive experience in customer service, which has helped me to develop strong interpersonal skills. I get along well with others and always conduct myself with the utmost professionalism.
I am a confident communicator, having developed strong verbal communication skills in my customer-facing roles. I am able to clearly provide information and interact with customers in a friendly manner.
Ability to work in teams
I have worked in team environments for over three years. In my current position, I work with a small team of eight staff who specialise in print and copy projects. We are a self-managed team who coordinate all customer projects in our department to deliver a great result to the customer.
The CopyJet print and copy department is a busy environment in which I have had to quickly develop the ability to effectively multi-task jobs in order to manage my various responsibilities. I am able to manage my time and work without supervision.
November 2010 – Present
Customer Service Representative, CopyJet
Working in a small, self-managed team in the busy print and copy department
Advising customers of product, print, design and software solutions for their projects
Operating machinery and equipment to print documents, banners, business cards and posters
Working efficiently to deliver high-volume projects on time in a high-pressure environment
Conducting incoming staff training
March 2009 – October 2010
Customer Service Representative, Chucky’s Chickens
Assisted customers with ordering and paying for their meals
Operated the cash register and handled payments
Worked quickly to produce customers’ orders in a timely manner
Followed strict hygiene and safety protocols
Maintained the highest standards of customer service
MS Office (Word, Excel, PowerPoint, Outlook)
Travel literature, Japanese cuisine and yoga.
Tanksville High School M: 0422 333 444 E: firstname.lastname@example.org
CopyJet M: 0499 888 777 E: email@example.com