Ritz Resorts Ltd
Re: Resort Manager position
I am writing to apply for the position of Resort Manager at Bayside as advertised recently on SEEK.com.au.
I am a self-motivated hospitality manager with a Bachelor of Business (Hospitality Management), three years’ experience in motel management and two years in bar management.
In my current role, I am responsible for the general management of a 3.5-star motel with 70 rooms, 25 full-time and 20 part-time staff. My role includes the management of venue presentation and security, coordination of all customer services including room, restaurant, bar and entertainment services, oversight of all motel promotions, and the building of client and external business relationships. I am adept at planning, organising and delivering successful on-site events and functions.
I possess an excellent understanding of the corporate and leisure market, and am experienced and confident in conducting business analysis activities to achieve marketing potential and increase bookings. My exceptional attention to detail, coupled with a strong capacity to multitask and time-manage, have all been necessary skills to secure the success of the business. While at Shady Pines I have overhauled the motel booking system and managed the redesign of the website, resulting in a substantial boost in bookings.
I pride myself on my excellent customer service skills and professional presentation. I have a great capacity to lead and motivate large teams to reach a common goal.
I hold a current First Aid Certificate, RSA and RCG. I also have advanced skills in Microsoft Office and online booking software.
I have always been driven to ensure that clients have unique and memorable experiences. Good management is the backbone of any good hospitality enterprise, and I would welcome the opportunity to exercise just that at such a renowned resort as Bayside.
My resume is attached and I look forward to being able to discuss the position with you further.