Retail (fashion) entry-level sample resume

Mary Smith

1 Lane Street
Richmond Vic 3121
Mobile: 0444 404 044
Home: 06 8777 0000
Email: Mary@emailaddress.com.au

Overview

• Experience in retail customer service including fashion retail
• Friendly, outgoing and responsive personality
• Enthusiastic, conscientious and hardworking
• Team player

Education

Work Experience

Responsibilities:

• Serve customers using five-step customer service standard
• Train new staff members
• Organise merchandise and stock inventories
• Help customers with enquires – provide advice, styling tips and product knowledge
• Resolve customer disputes
• Effectively process stock inventories

Achievements:

• Contributed to consistently good monthly sales figures
• Contributed effectively to merchandising ideas at team sale meetings
• Successfully applied the principles of retail selling to meet brand standards
• Successfully completed Retail Security and Loss Prevention Training

Responsibilities:

• Assisted manager with stock merchandising
• Customer service
• Handling cash
• Train new staff members

Achievements

• Received many positive comments from customers regarding my customer service
• Learnt about merchandising for a retail fashion boutique
• Managed the shop for periods of time when the manager was called away
• Developed an understanding of brand management and in-store presentation

Responsibilities:

• Provided a high standard of customer service
• Maintained brand-merchandising standards

Achievements:

• Received excellent work experience report from manager
• Developed a sound understanding of retail selling principles

Responsibilities:

• Customer service
• Cash management
• Stock merchandising

Achievements:

• Contributed to the success of the store – number one in the state
• Successful completion of food hygiene and OH&S training
• Took part in numerous successful community charity events which the store sponsored

Skills

References