I am a qualified and experienced business analyst with a high level of experience in the retail sector. With strengths in analysis, strategy and process improvement, I am seeking a role where I can use my insight and initiative to help drive business performance and lead positive change.
November 2008 – Present Business Operations Analyst, Paperteq Office Co.
Paperteq is a chain of office supplies stores with 50 stores nationally.
Identify strategic drivers and market trends
Interpret merchandise performance and opportunities
Track project budgets, scheduling and performance
Conduct workshops and presentations of document management and workflow applications
Provide stakeholders with accurate reporting and forecasting
Liaise with developers and testers to communicate business requirements and specifications
Proposed and oversaw expansion of business’s online presence, including strategies to increase website traffic, sales and client database, resulting in a 20 per cent increase in profits within 6 months
December 2006 – November 2008
Project Manager, Foreshore Surf
Foreshore is an iconic national surf brand.
Project management including planning and execution of brand strategy
Worked with internal and external stakeholders, including marketing and sales team, to ensure project deadlines were met
Conducted analysis and reporting on marketing operations and initiatives
Prepared project documentation and oversaw budgeting, scheduling, issue tracking, resource management and QA
Presented project reports to senior management
Successfully oversaw a major brand relaunch, liaising with business development and marketing and sales teams, resulting in an 18 per cent boost to sales within 2 months