Accredited courses from leading Australian universities, TAFEs and colleges

Certificate IV in Business Administration

  • Qualification:

    Certificate IV

  • Study mode:


  • Payment options:

    Payment plan
    Upfront payment

  • Duration:

    1 year full-time; up to 2 years part-time

  • Start date:

    Set intake dates. Enquire now for more information

  • Awarded by:

    The Gordon (RTO 3044)

  • Course fees:

    Price may vary

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This course meets Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

What you'll learn

Reach your career potential with The Gordon!

About this course

This Certificate IV in Business Administration (BSB40515) course from The Gordon gives you on-the-job training in business administration in your workplace, coupled with online coursework and support from TAFE trainers.

Covering advanced administrative skills, this course will teach you how to evaluate and analyse information from a range of sources to arrive at solutions to common workplace problems.

You will be trained to take on higher-level administrative responsibilities within the workplace, including leadership and guidance roles for more junior staff members.

Assessment will take the form of:

  • Hands-on projects
  • Workplace tasks
  • Written assignments


This course is completed through online coursework and on-the-job training with your employer. It includes four workplace visits in addition to phone and email support from your trainer.


To be eligible for this course, applicants must meet the following entry requirements:

  • You must be currently employed under a training contract and referred to the course by your employer.

Recognition of prior learning (RPL) may be available for skills and knowledge obtained through previous study or other relevant experience.

Areas of study

In this administration course, the units of competency you may study include:


  • BSBCUS402 - Address customer needs
  • BSBADM407 - Administer projects
  • BSBRES401 - Analyse and present research information
  • BSBADM409 - Coordinate business resources
  • BSBCUS401 - Coordinate implementation of customer service strategies
  • BSBITU401 - Design and develop complex text documents
  • BSBITA401 - Design databases
  • BSBITU402 - Develop and use complex spreadsheets
  • BSBREL401 - Establish networks
  • BSBRSK401 - Identify risk and apply risk management processes
  • BSBSUS301 - Implement and monitor environmentally sustainable work practices
  • BSBWHS401 - Implement and monitor WHS policies procedures and programs to meet legislative requirements
  • BSBINM401 - Implement workplace information system
  • BSBITS401 - Maintain business technology
  • BSBCMM401 - Make a presentation
  • BSBMED401 - Manage patient record-keeping system
  • BSBADM406 - Organise business travel
  • BSBADM405 - Organise meetings
  • BSBFIA401 - Prepare financial reports
  • BSBITU404 - Produce complex desktop published documents
  • BSBADM411 - Produce complex texts from audio transcription
  • BSBADM401 - Produce complex texts from shorthand notes
  • BSBINN301 - Promote innovation in a team environment
  • BSBMKG413 - Promote products and services
  • BSBMKG413_24 - Promote products and services
  • BSBFIA402 - Report on financial activity
  • BSBEBU401 - Review and maintain a website
  • BSBMKG414 - Undertake marketing activities
  • BSBWRT401 - Write complex documents

Get more information

Want more information about this course? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

The Gordon is an award-winning TAFE that has been providing high-quality education and training for over 125 years. As one of the largest regional TAFEs in Victoria, it services more than 19,000 students each year. Thanks to two purpose-built campuses – in Geelong City and East Geelong – students are provided with a hands-on learning experience in settings modelled on real-world industry environments. The Gordon also boasts one of the most comprehensive and diverse course ranges in all of Western Victoria, with over 230 accredited qualifications to choose from. Students receive the added benefit of access to The Gordon’s pathway program, which provides articulation and credit transfer opportunities at Deakin University.
The Gordon offers its students access to an array of support services, including academic resources and on-site facilities to help make your time on campus happy, healthy and supportive.

The Gordon Library and study support team is on hand to provide personalised assistance with everything from essay writing to note-taking, and also includes an English as an Additional Language (EAL) program for non-native English speakers. Tailored services are also available via the Aboriginal Education Unit and Disability Support Services offices. Career guidance can be sought from the Careers team at any time, and for anyone struggling with personal hardship, a free and confidential counselling service is available at both the Geelong City campus and East campus.

Career outcomes

Upon  successful completion of this course you will receive a nationally recognised, accredited Certificate IV in Business Administration (BSB40515) from Gordon Institute of TAFE.

This course will help you to develop your administrative skills within the workplace, allowing you to tailor your skillset to your current employment situation or gain additional skills to help advance your career.

Job opportunities may include:

  • Accounts supervisor
  • Executive personal assistant
  • Office administrator
  • Project assistant

By partnering closely with Deakin University, The Gordon also offers students access to unique pathway opportunities, credit transfers and dual-delivered qualifications - your learning journey doesn't end here! Further learning pathways may include:

  • Certificate IV in Health Administration (HLT43212)

Get more information

Want more information about this course? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

Curious about where a career in administration could take you? Potential job outcomes may include:

  • Office Administrator
  • Receptionist
  • Project Administrator
  • Executive Personal Assistant
  • Secretary
  • Administrative Assistant
  • Accounts Supervisor
  • Assistant Manager
  • Project Assistant

Payment options & support

Finance options

All course fees at The Gordon are comprised of tuition, student amenities, and materials costs. Depending on your personal circumstances, you may fall into one of the following fee categories:

  • Standard - you meet the eligibility criteria for access to the government subsidised Victorian Training Guarantee (VTG).
  • Concession - you meet the VTG eligibility criteria AND hold a current healthcare or pension card.
  • Full-fee paying/Fee for Service (FFS) - you do not meet the VTG eligibility criteria

You will pay the following additional fees for this course:

Student amenities (per year)




Course fees are payable within 14 days of enrolment. Alternatively, you may be eligible to apply for a payment plan.

Get more information

Want more information about this course? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

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