During this online Communication and Organisational Practices unit, offered by Open Universities Australia and the University of South Australia, you will learn about a range of theories surrounding communication, and gain knowledge of the concepts relevant to understanding how communications functions within an organisation. You will gain an awareness of strategic options for managing organisational communication, and become familiar with common practical contexts, and how communication knowledge should be applied in these scenarios.
You will also become familiar with the potential implications of diversity for communication, including a consideration of the roles of gender, age, disability, spirituality, and culture. Explore negotiation techniques and possible approaches to conflict resolution across a range of scenarios, as you discuss grief, responding to change, and management of personal emotions within the context of organisational communication.
Anyone can apply, although some prior knowledge is assumed.
Areas of study
In this communications unit, the topics you will study include:
Cultural diversity and its impact on workplace communication
Individual differences in communication
Power and communication
Gender and communication in the workplace
Self disclosure and trust
Workplace and communication in relation to disability
Managing communication around spiritual diversity
Communications in conflict contexts
Communication for negotiation
Persuasion and communication
Managing change communication
This unit is an approved elective in the following course:
Bachelor of Accounting, University of South Australia
Content may also be relevant to other courses, and could qualify you for Recognition of Prior Learning (RPL) for a course offered by another institution.
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Want more information about this unit? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.
OUA has done away with traditional semesters to give you the flexibility you need. Find out more.
This unit will be useful to students who aim to pursue careers across a wide range of industries and disciplines, though it is likely to be of particularly high value to those who aim to enter careers in human resource management. This unit will help you to develop negotiation skills that will be useful in numerous potential career paths, with the segment of the course detailing persuasion being particularly useful if you plan on pursuing a career within sales. Combining the knowledge gained through this course with self-reflection will help to develop your own communication skills.
You will gain a deeper understanding of the potential implications of diversity for communication, and will discuss the roles of cultural diversity, gender differences, and religious and spiritual diversity, along with differences in age and intergenerational communication. You will also become familiar with communication issues surrounding disability, and will discuss the ethics and morality relating to self-disclosure and trust.
Upon completion of this unit you will be able to effectively argue cases for a selection of communication management strategies, and be able to analyse and implement various negotiation strategies. You will have the skills necessary to resolve conflict, and will be able to identify and subsequently manage emotions within the context of organisational communication.
How else will I benefit from this unit?
Upon successful completion of this unit you will receive credit for competencies in Communication and Organisational Practices from the University of South Australia.
Studying online means you can study where you want, at your own pace.
Gain industry-relevant skills and transferable knowledge.
Government financial support through FEE-HELP or HECS-HELP may be available.
Studying single units allows you the flexibility to work towards a qualification at your own pace.
Receive Recognition of Prior Learning (RPL) for this unit across a number of OUA's full degree programs.
Get more information
Want more information about the career benefits of this unit? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.
If you are an Australian citizen, you may be eligible to receive a government HECS-HELP or FEE-HELP loan, meaning you can defer payment of your fees.
Get more information
Want more information about financial and student support? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.
You may be eligible to receive HECS-HELP or FEE-HELP for this course!
This course can be paid for through the HECS-HELP or FEE-HELP government loan schemes. If you are an Australian citizen or hold a permanent humanitarian visa, this means you don’t need to pay upfront.
Instead, the Australian government will pay your course fees on your behalf. You’ll begin repaying your loan through the tax system once you start earning more than the minimum threshold of $54,869 (2016-17 income year).
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