Good communication is as much about understanding what you’re saying, as it is about understanding how your message is being received. And this unit will give you the insight you need to make your messages stick in a professional setting.
Delivered online by Open Universities Australia, in partnership with Griffith University, this unit starts out with an exploration of the theories of contemporary communication and how factors such as our emotional intelligence, diversity and team dynamics influence communication.
In a business scenario, there are accepted structures and styles for formal and informal communication, and understanding the strengths and weaknesses of each one will give you greater awareness of how to structure your messages. For example, how long should you speak for in meetings? When is a phone call required or an email sufficient?
You will get the answers you need through practical exercises and be able to apply your knowledge to the task of report writing and mapping your organisation’s communication structure.
Anyone can apply, but access to scholarly databases is required, as well as proficiency in reading and writing English.
Areas of study
In this business communication unit, the topics you will study include:
Communication is business
Leadership, communication and management
Business and people
Communication as a process
Teams and organisational mapping
Identifying, surveying and mapping in a business context
Speeches and key business documents
Written communication skills
Visual design in business writing
Non-verbal and cross-cultural communication
Intercultural and cross-cultural communication
This unit is a core requirement in the following courses:
Diploma of Journalism, Griffith University
Certificate of Public Relations, Griffith University
Bachelor of Commerce (Business Law), Curtin University
This unit is part of a major, minor, stream or specialisation in the following courses:
Bachelor of Communication, Griffith University
Certificate of Arts, Griffith University
Diploma of Arts, Griffith University
This unit is an approved elective in the following courses:
Bachelor of Behavioural Studies (Psychology), Swinburne University of Technology
Bachelor of Behavioural Studies, Swinburne University of Technology
Bachelor of Business, Swinburne University of Technology
Bachelor of Technology (Information Systems), Swinburne University of Technology
Content may also be relevant to other courses, and could qualify you for Recognition of Prior Learning (RPL) for a course offered by another institution.
Get more information
Want more information about this unit? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.
OUA has done away with traditional semesters to give you the flexibility you need. Find out more.
If you are an Australian citizen you may be eligible to receive FEE-HELP or HECS-HELP for this unit, meaning you can defer payment of your fees.
Get more information
Want more information about financial and student support? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.
You may be eligible to receive HECS-HELP or FEE-HELP for this course!
This course can be paid for through the HECS-HELP or FEE-HELP government loan schemes. If you are an Australian citizen or hold a permanent humanitarian visa, this means you don’t need to pay upfront.
Instead, the Australian government will pay your course fees on your behalf. You’ll begin repaying your loan through the tax system once you start earning more than the minimum threshold of $54,869 (2016-17 income year).
For two decades, Open Universities Australia (OUA) has partnered with leading Australian educators to make tertiary-level courses easier to access for people, no matter their background, their work status or their other life commitments. OUA has built up their reputation by making education more flexible, easier to tailor and available almost entirely online.
OUA's devotion to online education remains to this day, but where they once focused on higher education, today they offer the broadest set of post-secondary education and training programs in Australia.
Open Universities Australia offers a range of administrative and student support options. As a student of OUA you will have access to four hours of free expert tutoring support for each unit undertaken through the tutoring service SMARTHINKING. This on-demand service allows you to get fast, detailed feedback on your assignment drafts and gives you access to your tutor in real time.
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