This course meets Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET).
Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.
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This online Certificate III in Business (BSB30115) course will provide you with the training and skill set needed to work in today's modern businesses. The course is designed for those with little to no prior industry experience who are seeking employment in a business or office environment. The Certificate III in Business (BSB30115)will train you in both the technical and soft skills needed to carve out a successful career in the business sector.
Students will learn how to design and produce simple business documents, how to deliver and monitor customer service, and how to recommend products and services. The course, offered via distance education, will also teach students a variety of strategies so that they may foster positive working relationships, contribute effectively to teams and work in diverse workplace contexts.
All the skills gained from the Certificate III in Business (BSB30115) are essential to function effectively in a business environment, and will greatly improve your career prospects.
There are no formal prerequisites for this course.
Areas of study
In this business course, the units of competency you will study include:
BSBWHS302 - Apply knowledge of WHS legislation in the workplace
BSBPRO301 - Recommend products and services
BSBCMM301 - Process customer complaints
BSBCUS301 - Deliver and monitor a service to customers
BSBFLM303 - Contribute to effective workplace relationships
BSBITU303 - Design and produce text documents
BSBDIV301 - Work effectively with diversity
BSBWOR301 - Organise personal work priorities and development
BSBFLM312 - Contribute to team effectiveness
BSBITU203 - Communicate electronically
BSBWRT301 - Write simple documents
BSBINN301 - Promote innovation in a team environment
Upskilled may make changes to this course from time to time to reflect changes introduced to the relevant Training Package or meet other regulatory requirements.
RTO 40374 Upskilled is a leading Registered Training Organisation (RTO) that delivers innovative, effective and efficient vocational education, training and short courses for working professionals, job seekers and school leavers. As one of the largest RTOs in Australia, Upskilled partners with businesses and career-minded individuals to achieve amazing outcomes. Choose from over 100 qualifications across more than 20 disciplines and start chasing your dream career today. With Upskilled, you're qualifying for tomorrow!
As a student of Upskilled you will have access to continued support, advice and guidance from your online trainer via phone or email. Your trainer will give you valuable feedback on your assessments and help you with your course material. Additional support with your study is also available during out-of-work hours via phone or Skype.
The Bachelor of Business/Bachelor of Economics combines on-campus and online learning, with course work that will equip graduates to explore a wide range of career opportunities in domestic and international business and economics.