Certificate IV in Leadership and Management (BSB42015)

Qualification: Certificate IV
Course Code: BSB42015
Study mode: Online
Payment options: Payment plan
Upfront payment
Duration: 12 months
Start date: Enquire now for upcoming start dates
Awarded by: Upskilled (RTO 40374)
Course fees: Price may vary
This course meets Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

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8:30am - 5:30pm AEST Monday - Friday

About this course

Studying this Certificate IV in Leadership & Management (BSB42015) course offered both online and on campus by Upskilled, you will gain the critical skills to pursue a career as a frontline manager. This course is ideal as a first qualification for anyone wishing to become a future team leader, supervisor or manager.

It is especially relevant to those coming from a trade background being promoted into a supervisory role, or established managers who wish to segue into a Diploma of Management in future. Upon completion of this frontline management course, you will have the foundational skills and knowledge to oversee company production, supervise staff and control costs for any business.


There are no formal prerequisites for this course.

Areas of study

In this management course you will study the following units:

  • BSBLDR402 - Lead effective workplace relationships
  • BSBLDR401 - Communicate effectively as a workplace leader
  • BSBMGT402 - Implement operational plan
  • BSBLDR403 - Lead team effectiveness
  • BSBCUS402 - Address customer needs
  • BSBMGT403 - Implement continuous improvement
  • BSBRSK401 - Identify risk and apply risk management processes
  • BSBWHS401 - Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • BSBWOR404 - Develop work priorities
  • BSBMGT401 - Show leadership in the workplace
  • BSBMGT405 - Provide personal leadership
  • BSBCUS401 - Coordinate implementation of customer service strategies

Upon completion of this business course, you will receive a nationally recognised, accredited Certificate IV in Leadership & Management (BSB42015) from Careers Australia.

You will have the skills and training to work in any industry, from sales and retail to trade, manufacturing and logistics. This training in frontline management will enable you to work in a range of supervisory roles and environments, and will prove invaluable as you progress in your managerial career.

  • Coordinator
  • Leading hand
  • Supervisor
  • Team leader

Finance options

Upskilled offers a choice of two convenient payment options to help make studying more affordable:

Option 1

Start now, pay later with a flexible payment plan. No deposit, no interest to pay for 24 months! Get started for just $38 per week.

Option 2

Save 15% when you pay upfront.

RTO 40374
Upskilled is a leading Registered Training Organisation (RTO) that delivers innovative, effective and efficient vocational education, training and short courses for working professionals, job seekers and school leavers. As one of the largest RTOs in Australia, Upskilled partners with businesses and career-minded individuals to achieve amazing outcomes. Choose from over 100 qualifications across more than 20 disciplines and start chasing your dream career today. With Upskilled, you're qualifying for tomorrow!
As a student of Upskilled you will have access to continued support, advice and guidance from your online trainer via phone or email. Your trainer will give you valuable feedback on your assessments and help you with your course material. Additional support with your study is also available during out-of-work hours via phone or Skype.

Get more information

Want more information about the career benefits of this course?
Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

And get a free course guide

FREE CALL 1800 647 512

8:30am - 5:30pm AEST Monday - Friday

Over 1,000 accredited online courses from leading Australian universities, TAFEs and colleges