Certificate IV in Community Services Work

About this course

The Certificate IV in Community Services Work program offered through SEEK Learning will give you the necessary skills to launch a career in community services. This government-accredited and nationally recognised course will train you in specialist communication, client support and intervention, to be applied in residential and community settings.

You will also be able to tailor your education by choosing to study electives in the areas of alcohol and drugs, case management, disability and working with Aboriginal and/or Torres Strait Islander people. As a part of the course, you will be required to undertake at least 160 hours of work placement in the community services industry in Australia, to further your education and training.

Upon enrolment of this course, you will also be required to sign a Prohibited Employment Declaration, necessary where contact will be made with children.

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Eligibility

Anyone may apply.

Areas of study

In this certificate program, you will complete 10 core modules:

• Work within a legal and ethical framework
• Work effectively with culturally diverse clients and co-workers
• Use targeted communication skills to build relationships
• Contribute to OH&S processes
• Maintain an effective work environment
• Respond holistically to client issues and refer appropriately
• Identify and respond to children and young people at risk of harm
• Deliver and develop client services
• Work effectively in the community sector
• Work within a community development framework

Plus 4 from the following elective modules:

• Advocate for clients
• Work effectively in the alcohol and other drugs sector
• Assess needs of clients with alcohol and/or other drugs
• Facilitate links with other services
• Work effectively with people with a disability
• Plan and conduct group activities
• Develop, facilitate and monitor all aspects of case management
• Work effectively with Aboriginal and/or Torres Strait Islander people
• Assess needs of clients with alcohol and/or other drugs
• Undertake case management for clients with complex needs
• Engage respectfully with young people
• Work effectively with young people in the youth work context

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Want more information about this course? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

Finance options

If you are an Australian resident you may be eligible to receive Abstudy/Austudy or Youth Allowance.

Student support

As a student of OTEN through SEEK Learning, you will be periodically contacted by your teachers to discuss your education progress. Your enquiries will also receive priority attention and your assignments will be marked and returned within seven working days.

Upon enrolment you will gain access to the OTEN Learning Support (OLS) site, where you will be able to receive course updates and view your study progress. General student support is also available during business hours or via email.

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Want more information about financial and student support? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

How will this course advance my career?

Upon completion of this certificate program you will have the qualifications and training to seek a successful career in community services. This course will give you the skills to qualify for roles such as caseworker, community support worker, drug and alcohol counsellor, outreach officer and mental health worker.

You will have the training to be able to provide a range of services and programs to clients in either residential or community settings. This course will equip you with the knowledge and experience to work legally, ethically and safely in the community services industry.

How else will I benefit from this certificate?

• Upon successful completion of this course you will receive a nationally recognised, accredited Certificate IV in Community Services Work.
• Studying online/by correspondence means you can study where you want, at your own pace.
• Gain industry-relevant skills and a qualification that’s highly valued.
• Course materials provided.
• Recognition of Prior Learning may be available for previous work experience, formal training or qualifications in this field.
• Your qualification may articulate into university programs to help you advance in your education levels.

Get more information

Want more information about the career benefits of this course? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.