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Diploma of Community Services (Case Management)

Qualification: Diploma
Study mode: Flexible
Payment options: VET FEE-HELP, Youth Allowance, Austudy/Abstudy
Duration: 12 months full-time or part-time equivalent
Start date: Enquire now for upcoming start dates
Awarded by: Australian College of Applied Psychology

About this course

The accredited Diploma of Community Services (Case Management) program offered through SEEK Learning will give you skills and training in a variety of areas important for effective case management. Studying this accredited course, you will learn about service coordination, communication, networking, risk management and occupational health and safety.

You will also learn how to address individual client needs and work within a legal and ethical framework to promote high quality case management.

As a part of this course, you will be required to attend three days of compulsory case management workshops held at the ACAP campuses in Brisbane, Melbourne and Sydney.

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Applicants must satisfy the following requirements:

  • Have completed year 12, or equivalent


  • Be eligible for mature age entry


  • Satisfactorily complete the VET Entry Assessment

Areas of study

In this diploma program, you will learn about:

  • Facilitating case management
  • Communication skills and relationships
  • Working with clients from diverse cultures
  • Managing clients with complex needs
  • Understanding client developmental status
  • Improving skills to support client self-management
  • Analyse client information
  • Understanding mental health issues and recovery processes
  • Improving professional practice

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  • Finding the right course
  • How to enrol
  • Payment options
  • Making online study work for you

Over 1,000 accredited online courses from leading Australian universities, TAFEs and colleges