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Diploma of Community Services

  • Qualification:


  • Study mode:


  • Payment options:

    Payment plan
    Upfront payment

  • Duration:

    Max 24 months

  • Start date:

    Anytime – start today!

  • Awarded by:

    Integrated Care & Management Training (ICMT) (RTO 90197)

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This course meets Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

What you'll learn

About this course

This online Diploma of Community Services (CHC52015) course, offered through Open Colleges in partnership with Integrated Care & Management Training, is a nationally recognised accreditation that will qualify you to work in the community services sector.

The course has a strong focus on equipping students with advocacy and case management skills, enabling them to work with a variety of complex clients and cases.Through the course's comprehensive syllabus, students will be given a mix of theoretical and practical skills. Students will learn how to support community leadership, provide intervention strategies for clients with mental health and drug issues, and identify children at risk.

The structured workplace learning component will also give students the opportunity to gain valuable on-the-job training. Upon completion of the course, graduates will be able to work in roles such as social welfare worker, case manager and family services coordinator.

Work experience

As part of this course you must complete 160 hours of structured workplace learning, supervised by a qualified staff member.


To be eligible for this course you must:

  • Have successfully completed English at Year 12 level; OR
  • Have successfully completed a nationally recognised training qualification at certificate III or higher; OR
  • Have at least three years' experience in a role that requires written communication and documentation.

Areas of study

In this community services course, the subjects you will study include:

  • CHCDIV003 - Manage and promote diversity
  • CHCCOM003 - Develop workplace communication strategies
  • CHCCCS007 - Develop and implement service programs
  • CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services
  • CHCLEG003 - Manage legal and ethical compliance
  • CHCMGT005 - Facilitate workplace debriefing and support processes
  • HLTWHS004 - Manage work health and safety
  • CHCCSM005 - Develop, facilitate and review all aspects of case management
  • CHCDEV001 - Confirm client developmental status
  • CHCCW503A - Work intensively with clients
  • CHCPRT001 - Identify and respond to children and young people at risk
  • CHCCSL001 - Establish and confirm the counselling relationship
  • CHCPRP003 - Reflect on and improve own professional practice
  • CHCCSM006 - Provide case management supervision
  • BSBFIM501A - Manage budgets and financial plans
  • BSBPMG522A - Undertake project work
Open Colleges is one of the largest private education providers in Australia. It offers a wide variety of courses, from leisure courses to vocational and higher education courses, many of which are government-accredited and employer-recognised. Most courses are delivered online or via blended learning, allowing you to work at your own pace and around your own schedule. Studying with Open Colleges is perfect for people with busy lifestyles, and those wishing to work and learn for themselves.
As a student of Open Colleges, you will have access to a range of student and administrative support options. Your course trainers are available via email, messaging and through your online course forums in OpenSpace. You will also have access to help with study skills such as time management, essay writing and referencing.

Career outcomes

Upon successful completion of this course you will receive a nationally recognised, accredited Diploma of Community Services (CHC52015) from Integrated Care & Management Training Pty Ltd (90197).

This online Diploma of Community Services course offered through Open Colleges will equip you with the skills and qualifications to work in the rewarding field of community services. By completing this course you'll not only expand your skillset and knowledgebase, but also greatly improve your career prospects and potential. Graduates from this course go on to work in a variety of roles and contexts.

Curious about where a career in community services could take you? Potential job outcomes may include:

  • Team Leader
  • Case Coordinator
  • Case Management Supervisor
  • Case Worker or Case Manager
  • Community Services Worker
  • Community Services Manager
  • Program Coordinator

Payment options & support

Finance options

Open Colleges offers two flexible payment models to help make studying more affordable:

Pay in weekly instalmentsPay in full
Pay just 48 weekly installments of $87.36 with a $100 depositPay $5,112 upfront and save 20%


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Over 1,000 accredited online courses from leading Australian universities, TAFEs and colleges