Certificate II in Information, Digital Media and Technology (ICT20115)

Qualification: Certificate II
Course Code: ICT20115
Study mode: Online
Payment options: Payment plan
Upfront payment
Duration: 6 months
Start date: Enquire now for upcoming start dates
Awarded by: Upskilled (RTO 40374)
Course fees: Price may vary
This course meets Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

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And get a free course guide

FREE CALL 1800 647 512

8:30am - 5:30pm AEST Monday - Friday

About this course

With this Certificate II in Information, Digital Media and Technology (ICT20115) course offered by Upskilled, you will gain the skills and training to be able to perform a range of information and communications technology (ITC) competencies. Studying this IT course, you will learn how to use computer operating systems and hardware, operate software and use social media tools effectively.


There are no formal prerequisites for this course.

Areas of study

In this online IT course, the subjects you may study include:

  • ICTWEB201 - Use social media tools for collaboration and engagement
  • ICTICT202 - Work and communicate effectively in an ICT environment
  • BSBSUS201 - Participate in environmentally sustainable work practices
  • ICTICT203 - Operate application software packages
  • BSBWHS201 - Contribute to health and safety of self and others
  • ICTICT201 - Use computer operating systems and hardware
  • ICTICT204 - Operate a digital media technology package
  • ICTSAS208 - Maintain ICT equipment and consumables

And the following electives:

  • ICTICT205 - Design basic organisational documents using computing packages
  • ICTICT209 - Interact with ICT clients
  • ICTSAS206 - Detect and protect from spam and destructive software
  • ICTSAS202 - Apply problem-solving techniques to routine ICT malfunctions
  • ICTSAS203 - Connect hardware peripherals
  • ICTSAS204 - Record client support requirements

Upon completion of this IT course you will have the qualification to pursue entry-level positions dealing with ICT in any industry.

This course will give you the ICT skills and training to complement any position such as:

  • Office assistant
  • Records assistant
  • Junior office support.

Finance options

Upskilled offers a choice of two convenient payment options to help make studying more affordable:

Option 1

Start now, pay later with a flexible payment plan. No deposit, no interest to pay for 24 months! Get started for just $28 per week.

Option 2

Save 15% when you pay upfront.

RTO 40374
Upskilled is a leading Registered Training Organisation (RTO) that delivers innovative, effective and efficient vocational education, training and short courses for working professionals, job seekers and school leavers. As one of the largest RTOs in Australia, Upskilled partners with businesses and career-minded individuals to achieve amazing outcomes. Choose from over 100 qualifications across more than 20 disciplines and start chasing your dream career today. With Upskilled, you're qualifying for tomorrow!
As a student of Upskilled you will have access to continued support, advice and guidance from your online trainer via phone or email. Your trainer will give you valuable feedback on your assessments and help you with your course material. Additional support with your study is also available during out-of-work hours via phone or Skype.

Certificate I in Information, Digital Media and Technology

This Certificate I in Information Technology, Digital Media and Technology (ICT10115) course will give you digital literacy skills.

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Certificate II in Information, Digital Media and Technology

The online Certificate II in Information Technology course is comprised of eight core IT units, which teach basic information and communications technology skills.
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Certificate IV in Information Technology

This online Certificate IV in Information Technology (ICT40115) course will give you the ICT skills to become a computer technician.

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Get more information

Want more information about the career benefits of this course?
Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

And get a free course guide

FREE CALL 1800 647 512

8:30am - 5:30pm AEST Monday - Friday

Over 1,000 accredited online courses from leading Australian universities, TAFEs and colleges