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Diploma of Hospitality

  • Qualification:


  • Study mode:


  • Payment options:

    Payment plan
    Upfront payment

  • Duration:

    Max 24 months

  • Start date:

    Anytime – start today!

  • Awarded by:

    North Coast TAFE (RTO 90010)

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This course meets Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

What you'll learn

About this course

The Diploma of Hospitality (SIT50313) course by Open Colleges will give you the skills boost you need to gain a foothold in the dynamic and far-reaching hospitality industry.

Designed in conjunction with industry experts, the course brings together a practical work placement with a rigorous theoretical program to provide you with the core skills across areas such as customer service and hospitality operations. Students are also provided with the option to specialise in one of the following elective streams:

  • Food and beverage
  • Front of house
  • Small business management

Work placement

To successfully complete this course, you are required to undertake a minimum of 144 hours of workplace learning, supervised by a qualified staff member.


To be eligible for this course, students meet the following requirements:

  • Have completed year 12, or equivalent; OR
  • Hold a certificate III or higher; OR
  • Have completed sufficient relevant work experience.

Areas of study

In this hospitality course, the subjects you will study include:

  • SITHIND201 - Source & use information on the hospitality industry
  • SITXGLC501 - Research and comply with regulatory requirements
  • SITHIND301 - Work effectively in hospitality service
  • SITXMGT401 - Monitor work operations
  • SITXMGT501 - Establish and conduct business relationships
  • SITXCCS401 - Enhance the customer service experience
  • SITXCCS501 - Manage quality customer service
  • SIRXSLS201 - Sell products and services
  • SITXWHS101 - Participate in safe work practices
  • SITXFSA101 - Use hygienic practices for food safety
  • SITXWHS401 - Implement and monitor work health and safety practices
  • SITHIND101 - Use hygienic practices for hospitality service
  • SITXHRM401 - Roster staff
  • SITXHRM402 - Lead and manage people
  • SITXCOM401 - Manage conflict
  • BSBDIV501A - Manage diversity in the workplace
  • BSBMGT517 - Manage operational plan
  • SITXFIN402 - Manage finances within a budget
  • SITXFIN501 - Prepare and monitor budgets
  • BSBITU306A - Design and produce business documents
Open Colleges is one of the largest private education providers in Australia. It offers a wide variety of courses, from leisure courses to vocational and higher education courses, many of which are government-accredited and employer-recognised. Most courses are delivered online or via blended learning, allowing you to work at your own pace and around your own schedule. Studying with Open Colleges is perfect for people with busy lifestyles, and those wishing to work and learn for themselves.
As a student of Open Colleges, you will have access to a range of student and administrative support options. Your course trainers are available via email, messaging and through your online course forums in OpenSpace. You will also have access to help with study skills such as time management, essay writing and referencing.

Career outcomes

Upon successful completion of this course you will receive a nationally recognised, accredited Diploma of Hospitality from North Coast TAFE.

This online hospitality diploma is the ideal platform for professional development, regardless of which stage of your career you're at. Those with existing industry experience will find the course beneficial in equipping them with the skills required to progress to management level, whilst the small business elective is well suited to anyone looking to run their own business.

Curious about where a career in hospitality could take you? Potential job outcomes may include:

  • Hotel Manager
  • Motel Manager
  • Gaming Worker
  • Waiter
  • Hotel Service Supervisor
  • Caterer
  • Chef

Payment options & support

Finance options

Open Colleges offers two flexible payment models to help make studying more affordable:

Pay in weekly instalments Pay in full
Pay just 56 weekly instalments of $93.90 with a $100 deposit Pay $7,592 upfront and save 20%

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Over 1,000 accredited online courses from leading Australian universities, TAFEs and colleges