Over 2,000 accredited courses from leading Australian universities, TAFEs and colleges

Graduate Certificate in Dispute Resolution

  • Qualification:

    Graduate Certificate

  • Study mode:


  • Payment options:

    FEE-HELP may be available

  • Duration:

    1 year part-time

  • Start date:

    Enquire now for upcoming start dates

  • Awarded by:

    Charles Sturt University

Want more course info?

And get a free course guide

What you'll learn

CSU believes learning is more than just a degree

About this course

Learn how to swiftly deal with arising conflicts and seemingly irresolvable disputes by studying this online Graduate Certificate in Dispute Resolution course.

Offered by Charles Sturt University, the program is suited to professionals across a range of disciplines, and is designed to help you develop the advanced interpersonal skills needed to effectively diffuse tensions and resolve disputes.

Whether you work in human resources, law, politics or education, the program's four-unit syllabus will give your conflict management skills a boost. You will learn about the various theories of conflict resolution, be trained across the different processes and techniques used for mediation, and develop the key interpersonal skills needed to settle conflict in the workplace.

Upon completion of this course, should you wish to continue with your studies, you will be eligible to apply for the Graduate Diploma of Dispute Resolution.


To be eligible for entry to this course you must hold an undergraduate degree from a recognised Australian tertiary institution, or equivalent.

Applicants with other academic qualifications and who have sufficient relevant experience may also be considered.

Areas of study

  • Theories of conflict resolution
  • Skills of conflict resolution
  • Dispute resolution: methods and results
  • Meditation: processes and uses (may require on-campus attendance)
One of the first universities to adopt distance education study, Charles Sturt University (CSU) is Australia's leading university in online education and continues to strive for innovation and excellence in higher learning. With a track record in graduate employment and strong industry contacts, CSU offers relevant training and workplace skills at both an undergraduate and postgraduate level. CSU specialises in a range of industries such as agriculture, viticulture, education, librarianship, allied health and criminology.
CSU offers a range of student support services, academic learning support and skills development for all its distance education students. Studying with CSU, you will have access to your online subjects, Student Services, the CSU Library, forums and your exam results through student.csu, a personalised online portal.

You will also have entry into CSU Interact, a scholarly environment that connects students and staff online. Each subject you’re enrolled in will have its own subject site housed within CSU Interact, giving you access to learning content, tools and subject forums.

Career outcomes

This postgraduate qualification will equip you with the specialist skills needed to effectively manage and resolve conflict in a professional capacity. Such a skillset is highly valued across a range of disciplines ranging from law, business and politics to industrial relations, international trade and human resources.

Graduates from this course may go on to find work in the following roles:

  • Arbitrator
  • Manager
  • Negotiator
  • Dispute mediator professional

Payment options & support

Finance options

Courses that are not Commonwealth supported places require students to contribute the full cost of their course. You may be eligible for a loan to help pay for tuition fees through the Commonwealth Government FEE-HELP program.

Find out more about FEE-HELP here.

CSU provides access to a range of scholarships and loans to help its students with the costs associated with university study.

You may be eligible to receive FEE-HELP for this course!

This course can be paid for through the FEE-HELP government loan scheme. If you are an Australian citizen or hold a permanent humanitarian visa, this means you don’t need to pay upfront.

Instead, the Australian government will pay your course fees on your behalf. You’ll begin repaying your loan through the tax system once you start earning more than the minimum threshold of $54,869 (2016-17 income year).

Find out more about government study loans here.

Get more information

Want more information about the career benefits of this course?
Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

Your details will only be shared with the provider listed above.
View our privacy policy

Related Courses

Graduate Certificate in Human Resource Management

Studying the online Graduate Certificate in Human Resource Management course will give you a thorough understanding of the role and practice of human resource management.
read more

Over 1,000 accredited online courses from leading Australian universities, TAFEs and colleges