Graduate Certificate in Dispute Resolution

Qualification: Graduate Certificate
Study mode: Online
Payment options: FEE-HELP may be available
Duration: 1 year part-time
Start date: Enquire now for upcoming start dates
Awarded by: Charles Sturt University

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About this course

Learn how to swiftly deal with arising conflicts and seemingly irresolvable disputes by studying this online Graduate Certificate in Dispute Resolution course.

Offered by Charles Sturt University, the program is suited to professionals across a range of disciplines, and is designed to help you develop the advanced interpersonal skills needed to effectively diffuse tensions and resolve disputes.

Whether you work in human resources, law, politics or education, the program’s four-unit syllabus will give your conflict management skills a boost. You will learn about the various theories of conflict resolution, be trained across the different processes and techniques used for mediation, and develop the key interpersonal skills needed to settle conflict in the workplace.

Upon completion of this course, should you wish to continue with your studies, you will be eligible to apply for the Graduate Diploma of Dispute Resolution.


To be eligible for entry to this course you must hold an undergraduate degree from a recognised Australian tertiary institution, or equivalent.

Applicants with other academic qualifications and who have sufficient relevant experience may also be considered.

Residential school component

The following subjects may have a residential school component:

  • Meditation: processes and uses

Areas of study

In this dispute resolution course, the subjects you will study include:

  • Theories of conflict resolution
  • Skills of conflict resolution
  • Dispute resolution: methods and results
  • Meditation: processes and uses (may require on-campus attendance)

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Want more information about this course? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

CSU is dedicated to helping you achieve your personal goals.

How will this course advance my career?

This postgraduate qualification will equip you with the specialist skills needed to effectively manage and resolve conflict in a professional capacity. Such a skillset is highly valued across a range of disciplines ranging from law, business and politics to industrial relations, international trade and human resources.

Graduates from this course may go on to find work in the following roles:

  • Arbitrator
  • Manager
  • Negotiator
  • Dispute mediator professional

How else will I benefit from this graduate certificate?

  • Upon successful completion of this course you will receive a nationally recognised, accredited Graduate Certificate in Dispute Resolution from Charles Sturt University.
  • Studying online/by correspondence means you can study where you want, at your own pace.
  • Gain industry-relevant skills and a qualification that’s highly valued.
  • CSU ranks highly for graduate employment. A recent survey showed that 87% of all CSU graduates find employment within four months of completing their degree.
  • CSU courses are developed with the utmost flexibility so students can complete their course around other commitments. You can choose to study just one subject per session or, with approval, fast-track the completion of your degree.
  • Recognition of Prior Learning may be available for previous work experience, formal training or qualifications in this field.
  • Gain professional accreditation with LEADR – a recognised mediator accreditation body.

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Want more information about the career benefits of this course? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

Financial assistance

Courses that are not Commonwealth supported places require students to contribute the full cost of their course. You may be eligible for a loan to help pay for tuition fees through the Commonwealth Government FEE-HELP program.

Find out more about FEE-HELP here.

CSU provides access to a range of scholarships and loans to help its students with the costs associated with university study.

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Want more information about financial and student support? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

You may be eligible to receive FEE-HELP for this course!

This course can be paid for through the FEE-HELP government loan scheme. If you are an Australian citizen or hold a permanent humanitarian visa, this means you don’t need to pay upfront.

Instead, the Australian government will pay your course fees on your behalf. You’ll begin repaying your loan through the tax system once you start earning more than the minimum threshold of $54,869 (2016-17 income year).

Find out more about government study loans here.
One of the first universities to adopt distance education study, Charles Sturt University (CSU) is Australia's leading university in online education and continues to strive for innovation and excellence in higher learning. With a track record in graduate employment and strong industry contacts, CSU offers relevant training and workplace skills at both an undergraduate and postgraduate level. CSU specialises in a range of industries such as agriculture, viticulture, education, librarianship, allied health and criminology.
CSU offers a range of student support services, academic learning support and skills development for all its distance education students. Studying with CSU, you will have access to your online subjects, Student Services, the CSU Library, forums and your exam results through student.csu, a personalised online portal.

You will also have entry into CSU Interact, a scholarly environment that connects students and staff online. Each subject you’re enrolled in will have its own subject site housed within CSU Interact, giving you access to learning content, tools and subject forums.

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Get more information

Want more information about the career benefits of this course?
Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

And get a free course guide

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