This course meets Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET).
Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.
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This online Advanced Diploma of Information Technology (ICT60115) course is the ideal program for ICT professionals keen to qualify for more senior management positions. Offered by Upskilled, who is a program member of the Microsoft IT Academy, the course takes a blended learning approach to give students the technical skills and theoretical knowledge needed to succeed in senior ICT roles.
The program has also been structured to allow students to build upon their current management skills, as well as to tailor electives to their individual career needs. It incorporates a blend of vendor specific, vendor neutral and Upskilled workshops to ensure your training encompasses the full breadth of knowledge required of any effective ICT practitioner.
Four core training categories are covered, including core infrastructure, continuity and security, continuous improvement, and service delivery and governance. The core infrastructure training cluster is ideal for system administrators, and covers both server and workstation platforms. Some of the concepts that you can expect to delve into include storage technologies, network access protection, server security, network protocols and basic backup and restore principles. These outcomes are particularly relevant to platforms like Microsoft, Novell, Linux and UNIX. Under the continuity and security subject stream, you'll learn how to ensure business systems are set up properly, available for staff and running smoothly.
The skills learnt in this cluster are broad and transferrable across systems like files and print servers. The systems continuous improvement module focuses on giving you the skills to offer solutions and alternatives to business managers to improve productivity in the workplace. Finally, the service delivery and governance cluster covers ITIL and industry best practices when it comes to IT service management. You'll learn how to interact effectively with clients, ensure consistency of support and solve incidents and problems that commonly arise in the workplace.
Anyone can apply, however the preferred pathway for candidates includes:
Successful completion of any ICA11 or ICT10 diploma or advanced diploma; OR
Vocational experience in an IT role or as a senior network engineer
Areas of study
In this information technology course, the units of competency you may study include:
BSBWOR502 - Lead and manage team effectiveness
ICTICT610 - Manage copyright, ethics and privacy in an ICT environment
ICTPMG609 - Plan and direct complex ICT projects
ICTICT608 - Interact with clients on a business level
ICTSUS601 - Integrate sustainability in ICT planning and design projects
ICTSAS601 - Implement change-management processes
ICTICT602 - Develop contracts and manage contracted performance
ICTSAD605 - Elicit ICT requirements
ICTPMG606 - Manage ICT project quality
BSBMGT608 - Manage innovation and continuous improvement
ICTSAD504 - Implement quality assurance processes for business solutions
BSBINN601 - Lead and manage organisational change
ICTICT606 - Develop communities of practice
ICTICT601 - Develop ICT strategic and action plans
ICTSAD505 - Develop technical requirements for business solutions
ICTICT508 - Evaluate vendor products and equipment
Upskilled may make changes to this course from time to time to reflect changes introduced to the relevant Training Package or meet other regulatory requirements.
RTO 40374 Upskilled is a leading Registered Training Organisation (RTO) that delivers innovative, effective and efficient vocational education, training and short courses for working professionals, job seekers and school leavers. As one of the largest RTOs in Australia, Upskilled partners with businesses and career-minded individuals to achieve amazing outcomes. Choose from over 100 qualifications across more than 20 disciplines and start chasing your dream career today. With Upskilled, you're qualifying for tomorrow!
As a student of Upskilled you will have access to continued support, advice and guidance from your online trainer via phone or email. Your trainer will give you valuable feedback on your assessments and help you with your course material. Additional support with your study is also available during out-of-work hours via phone or Skype.
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