Certificate III in Information, Digital Media & Technology (ICT30115)

Qualification: Certificate III
Course Code: ICT30115
Study mode: Online
Payment options: Payment plan
Upfront payment
Duration: Self-paced; complete within 12 months
Start date: Anytime – start today!
Awarded by: OTEN - Open Training & Education Network (RTO 90004)
Course fees: Price may vary
This course meets Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

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About this course

Perfect for individuals looking to launch their ICT careers, this online Certificate III in Information, Digital Media & Technology (ICT30115) course equips you with the skills to apply for entry-level roles in ICT.

Delivered online by OTEN in partnership with SEEK Learning, the course is designed to provide you with the foundational skills and knowledge needed to provide ICT support in a professional capacity.

The course covers ICT basics, and also offers specialisation training in support, applications, and web specialisation, making it the ideal starting point for those new to the field!


There are no entry requirements for this course, so anyone can apply!

Areas of study

In this IT course, the units of competency you may study include:

Core units:

  • ICTWEB302 - Build simple websites using commercial programs
  • ICTICT301 - Create user documentation
  • ICTICT305 - Identify and use current industry specific technologies
  • BSBSUS301 - Implement and monitor environmentally sustainable work practices
  • ICTICT302 - Install and optimise operating system software
  • ICTICT306 - Migrate to new technology
  • ICTICT203 - Operate application software packages
  • BSBWHS304 - Participate effectively in WHS communication and consultation processes
  • ICTICT308 - Use advanced features of computer applications
  • ICTWEB201 - Use social media tools for collaboration and engagement
  • ICTICT202 - Work and communicate effectively in an ICT environment
  • ICTSAS301 - Run standard diagnostic tests

Support specialisation units:

  • ICTSAS303 - Care for computer hardware
  • ICTICT303 - Connect internal hardware components
  • ICTSAS306 - Maintain equipment and software
  • ICTSAS304 - Provide basic system administration
  • ICTSAS305 - Provide ICT advice to clients

Application specialisation units:

  • ICTICT307 - Customise packaged software applications for clients
  • ICTICT409 - Develop macros and templates for clients using standard products
  • ICTICT304 - Implement system software changes
  • ICTSAS304 - Provide basic system administration
  • ICTSAS305 - Provide ICT advice to clients

Web specialisation units:

  • ICTWEB301 - Create a simple markup language document
  • ICTWEB303 - Produce digital images for the web
  • ICTSAS304 - Provide basic system administration
  • ICTSAS305 - Provide ICT advice to clients
  • BSBEBU401 - Review and maintain a website

Find out what support you’ll receive as an online student.

Upon successful completion of this course you will receive a nationally recognised, accredited Certificate III in Information, Digital Media & Technology (ICT30115) from OTEN - Open Training & Education Network.

By completing this course you will gain skills across systems administration, software changes, maintaining websites, and connecting internal hardware components. This will equip you to pursue work in roles including:

  • IT support technician
  • ICT operations support
  • Help desk officer

Finance options

There are two ways to pay for this course:

  • Payment plans: Eligible students may be able to pay for this course through weekly, fortnightly and monthly repayments. This flexible payment plan does not require a deposit and involves no interest for the first 12 months. After this period, students will be charged 19.95% per annum on the amount that remains to be paid.
  • Upfront payment: Pay for this course upfront via credit card or bank transfer.
SEEK Learning offers a vast selection of tertiary and vocational courses through some of Australia’s leading education providers. You can study an accredited TAFE, university and IT course, as well as customised training packages, from recognised course providers. With flexible study and finance options and many courses available through correspondence and online studies, you can gain any number of career-boosting qualifications at your convenience with SEEK Learning.
As a student of OTEN through SEEK Learning, you will be periodically contacted by your teachers to discuss your education progress. Your enquiries will also receive priority attention and your assignments will be marked and returned within seven working days.

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