Accredited courses from leading Australian universities, TAFEs and colleges

Certificate IV in Information Technology

  • Qualification:

    Certificate IV

  • Study mode:


  • Payment options:

    Payment plan
    Upfront payment

  • Duration:

    12 months

  • Start date:

    Enquire now for upcoming start dates

  • Awarded by:

    Upskilled (RTO 40374)

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This course meets Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

What you'll learn

About this course

The Certificate IV in Information Technology (ICT40115) course offered by Upskilled will give you the vocational training to be able to undertake a range of general IT and communications technology practices in the workplace.

Studying this course, you will gain the IT skills to be able to provide broad technical support to small-to-medium enterprises.


Anyone can apply, however, it is recommended that you follow these preferred pathways:

  • After achieving Certificate III in Information, Digital Media and Technology, or other relevant qualifications or units equivalent; OR
  • Demonstrated vocational experience in a range of work environments using a range of information technologies

Areas of study

In this IT course, the subjects you will study include:

  • BSBWHS304 - Participate effectively in WHS communication and consultative processes
  • BSBSUS401 - Implement and monitor environmentally sustainable work practices
  • ICTICT202 - Work and communicate effectively in an ICT environment
  • ICTICT401 - Determine and confirm client business requirements
  • ICTICT418 - Contribute to copyright, ethics and privacy in an ICT environment


  • ICTNWK401 - Install and manage a server
  • ICTNWK402 - Install and configure virtual machines for sustainable ICT
  • ICTNWK410 - Install hardware to a network
  • ICTNWK411 - Deploy software to networked computers
  • ICTNWK412 - Create network documentation
  • ICTICT404 - Use online learning tools
  • ICTICT405 - Develop detailed technical design
  • ICTICT408 - Create technical documentation
  • ICTICT413 - Relate to clients on a business level
  • ICTSAS410 - Identify and resolve client ICT problems
  • ICTWEB420 - Write content for web pages
  • ICTWEB414 - Design simple web page layouts
  • ICTWEB429 - Create a markup language document to specification
  • ICTWEB403 - Transfer content to a website using commercial packages
  • ICTWEB405 - Monitor traffic and compile website traffic reports

Upskilled may make changes to this course from time to time to reflect changes introduced to the relevant Training Package or meet other regulatory requirements.

Upskilled is a leading Registered Training Organisation (RTO) that delivers innovative, effective and efficient vocational education, training and short courses for working professionals, job seekers and school leavers. As one of the largest RTOs in Australia, Upskilled partners with businesses and career-minded individuals to achieve amazing outcomes. Choose from over 100 qualifications across more than 20 disciplines and start chasing your dream career today. With Upskilled, you're qualifying for tomorrow!
As a student of Upskilled you will have access to continued support, advice and guidance from your online trainer via phone or email. Your trainer will give you valuable feedback on your assessments and help you with your course material. Additional support with your study is also available during out-of-work hours via phone or Skype.

Career outcomes

Upon successful completion of this course you will receive a nationally recognised, accredited Certificate IV in Information Technology (ICT40115) from Upskilled.

You will have broad IT skills in networking, IT support, database development, programming and web development support.

Curious about where a career in IT could take you? Potential job outcomes may include:

  • Systems Administrator
  • Technical Support Officer
  • Applications Developer
  • Assistant Web Developer
  • Computer Technician
  • Customer Support Officer
  • Network Operations Technician
  • Information Systems Officer

Payment options & support

Finance options

Upskilled offers a choice of two convenient payment options to help make studying more affordable:

Option 1 - Save 15% when you pay upfront
Total course cost: $5,395

Option 2 - 24-month interest free payment plan.
No deposit, no interest to pay for 24 months. Get started for just $62 a week!

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Related Courses

Certificate II in Information, Digital Media and Technology

The online Certificate II in Information Technology course is comprised of eight core IT units, which teach basic information and communications technology skills.

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