Reference Services is an online unit provided by Open Universities Australia in association with Curtin University. Fundamentally, it teaches you the purpose of an information and reference service and the key skills and tasks a librarian is expected to perform with competency. You will examine the reference interview, planning and evaluating reference and information projects, and also consider the differences between digital and manual referencing.
To begin with, you will learn how to appraise bibliographic devices in order to access material across a range of subjects and disciplines. Additionally, you will learn advanced and specialised forms of subject and citation indexing. Moreover, you will also be able to employ user education principles, philosophy, and practice in a myriad of library contexts.
Ultimately, Reference Services provides you with a sophisticated understanding of what is expected of a librarian, and the tools and strategies used to complete tasks. You will be comfortable completing everything from basic bibliographic tasks, to advanced searches, enabling you to thrive in a professional context.
In order to enrol, you must have successfully completed the following unit:
Librarianship Concepts and Practice
Areas of study
In this Reference Services unit, the topics you will study will be provided in your unit outline.
This unit is part of a major, minor, stream or specialisation in the following course:
Bachelor of Arts (Librarianship and Corporate Information Management), Curtin University
Content may also be relevant to other courses, and could qualify you for Recognition of Prior Learning (RPL) for a course offered by another institution.
Get more information
Want more information about this unit? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.
OUA has done away with traditional semesters to give you the flexibility you need. Find out more.
It is impossible to gain a career as a librarian, or data analyst, without demonstrable experience with archive and information management. The responsibilities of a librarian are highly complex, and training is rarely provided on the job, meaning you will have to hit the ground running the minute you start the role. For this reason, completion of a unit such as Reference Services is highly desirable, if not essential, to gaining your first professional role as a professional librarian.
How else will I benefit from this unit?
Upon successful completion of this unit you will receive credit for competencies in Reference Services from Curtin University.
Studying online means you can study where you want, at your own pace.
Gain industry-relevant skills and transferrable knowledge.
Government financial support through FEE-HELP or HECS-HELP may be available.
Studying single units allows you the flexibility to work towards a qualification at your own pace.
Receive Recognition of Prior Learning (RPL) for this unit across a number of OUA's full degree programs.
Get more information
Want more information about the career benefits of this unit? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.
If you are an Australian citizen, you may be eligible to receive a government HECS-HELP or FEE-HELP loan, meaning you can defer payment of your fees.
Get more information
Want more information about financial and student support? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.
You may be eligible to receive HECS-HELP or FEE-HELP for this course!
This course can be paid for through the HECS-HELP or FEE-HELP government loan schemes. If you are an Australian citizen or hold a permanent humanitarian visa, this means you don’t need to pay upfront.
Instead, the Australian government will pay your course fees on your behalf. You’ll begin repaying your loan through the tax system once you start earning more than the minimum threshold of $54,869 (2016-17 income year).
For two decades, Open Universities Australia (OUA) has partnered with leading Australian educators to make tertiary-level courses easier to access for people, no matter their background, their work status or their other life commitments. OUA has built up their reputation by making education more flexible, easier to tailor and available almost entirely online.
OUA's devotion to online education remains to this day, but where they once focused on higher education, today they offer the broadest set of post-secondary education and training programs in Australia.
Open Universities Australia offers a range of administrative and student support options. As a student of OUA you will have access to four hours of free expert tutoring support for each unit undertaken through the tutoring service SMARTHINKING. This on-demand service allows you to get fast, detailed feedback on your assignment drafts and gives you access to your tutor in real time.
The My OUA portal is an online student medium that allows you access to all your course and enrolment information as well as access to student forums and assessment tips.
Professional Issues in Information Studies is an online unit offered by Curtin University that explores a range of responsibilities and challenges faced by professional librarians in their day-to-day environment.