In this Total Quality Management unit, which is offered fully online by University of South Australia and Open Universities Australia, you will learn quality management techniques and skills and the importance of quality performance as a strategy in the manufacturing and service fields.
You will gain insight into issues such as global competitiveness and effective management. Key topics of study include quality planning, quality tools and systems, the importance of company culture and teamwork in successful business and be able to respond to the different challenges presented in the manufacturing and service industries today.
This unit is based on the current scientific method of quality and emphasises the responsibility for quality which lies with both the individual and the larger organisation, and that at its core, it is customer driven.
There are no prerequisites for this unit; anyone can apply. To enrol in this unit, you must be accepted into one of the following courses:
Graduate Certificate in Logistics and Supply Chain Management
Master of Logistics and Supply Chain Management
Areas of study
In this business unit, the topics you will study include:
Introduction to quality
Total quality in organisations
Philosophies and frameworks
Strategic focus for performance excellence
Performance measurement and information management
Six sigma and process improvement
Design for quality and product excellence
Statistical process control
Leading, building and sustaining performance excellence
This unit is a core requirement in the following course:
Graduate Certificate in Logistics and Supply Chain Management, University of South Australia
Master of Logistics and Supply Chain Management, University of South Australia
Content may also be relevant to other courses, and could qualify you for Recognition of Prior Learning (RPL) for a course offered by another institution.
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Total Quality Management will provide you with a firm knowledge of the basic and foundational principles and concepts of the field. You will be taught how to use various analytical methods to detect and treat the root cause of quality problems within an organisation.
You will also be able to manage quality delivery within a manufacturing or service organisation or business, as well as being able to make decisions about problems or issues which might pop up and be able to manage these areas appropriately.
How else will I benefit from this unit?
Upon successful completion of this unit you will receive credit for competencies in Total Quality Management from University of South Australia.
Studying online means you can study where you want, at your own pace.
Gain industry-relevant skills and transferrable knowledge.
Government financial support through FEE-HELP may be available.
Studying single units allows you the flexibility to work towards a qualification at your own pace.
Receive Recognition of Prior Learning (RPL) for this unit across a number of OUA’s full degree programs.
Get more information
Want more information about the career benefits of this unit? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.
If you are an Australian citizen, you may be eligible to receive a government FEE-HELP loan, meaning you can defer payment of your fees.
Get more information
Want more information about financial and student support? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.
You may be eligible to receive HECS-HELP or FEE-HELP for this course!
This course can be paid for through the HECS-HELP or FEE-HELP government loan schemes. If you are an Australian citizen or hold a permanent humanitarian visa, this means you don’t need to pay upfront.
Instead, the Australian government will pay your course fees on your behalf. You’ll begin repaying your loan through the tax system once you start earning more than the minimum threshold of $54,869 (2016-17 income year).
For two decades, Open Universities Australia (OUA) has partnered with leading Australian educators to make tertiary-level courses easier to access for people, no matter their background, their work status or their other life commitments. OUA has built up their reputation by making education more flexible, easier to tailor and available almost entirely online.
OUA's devotion to online education remains to this day, but where they once focused on higher education, today they offer the broadest set of post-secondary education and training programs in Australia.
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