Certificate III in Retail Operations (SIR30212)

Qualification: Certificate III
Course Code: SIR30212
Study mode: Online
Payment options: Payment plan
Upfront payment
Duration: Self-paced; complete within 12 months
Start date: Enquire now for upcoming start dates
Awarded by: Foundation Education (RTO 22557)
This course meets Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

Want more course info?

About this course

Take the reins in your retail career and give yourself the skills to succeed with a Certificate III in Retail Operations (SIR30212).

Providing a comprehensive overview of operational procedures and relationship-building in the retail sector, the course will build your aptitude for sales and help your career flourish. Providing a tool kit of procedures, practices and rapport-building skills, this course covers all aspects of the customer service environment. You'll learn how to work effectively as part of a team, monitor and maintain stock levels and, most importantly, provide information on products and services to customers as part of a sales relationship.

Delivered online by Foundation Education, ready yourself for a rewarding career in Australia's flourishing retail sector.

Eligibility

To undertake this qualification, individuals will need to have previous retail experience in roles that involve:

  • Applying point-of-sale handling procedures
  • Interacting with customers
  • Operating retail technology
  • Performing stock control procedures
  • Applying safe work practices
  • Communicating in the workplace
  • Minimising theft

Foundation Education will evaluate this requirement by the learner submitting their curriculum vitae outlining the areas of experience that meet the experience requirements, including a reference that can be contacted to validate the experience. Given that some students may already be able to demonstrate their competence in some units, a recognition of prior learning (RPL) assessment process may be available to students to recognise skills and knowledge that may have been gained through formal and informal training and/or learning, work experience and life experience.

Areas of study

In this retail course, the subjects you may study include:

Core units

  • SIRXCOM101 - Communicate in the workplace to support team and customer outcomes
  • SIRXIND101 - Work effectively in a customer service environment
  • SIRXSLS201 - Sell products and services
  • SIRXSLS303 - Build relationships with customers
  • SIRXWHS101 - Apply safe work practices
  • SIRXWHS302 - Maintain store safety

Elective units

  • BSBCUS402 - Address customer needs
  • BSBFLM303 - Contribute to effective workplace relationships
  • BSBWOR301 - Organise personal work priorities and development
  • SIRWSL301 - Build sales relationships
  • SIRXCCS202 - Interact with customers
  • SIRXINV001A - Perform stock control procedures
  • SIRXINV002A - Maintain and order stock
  • SIRXRSK201 - Minimise loss

Get more information

Want more information about this course? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

Upon successful completion of this course you will receive a nationally recognised, accredited Certificate III in Retail Operations (SIR30212) from Foundation Education.

You will have mastered a wide range of interpersonal skills, allowing you to communicate and work effectively as part of a retail team and foster positive sales relationships with customers.

This course broadens your employment options within the retail sector, readying you for employment across a variety of store settings in positions including management and supervisory roles.

Get more information

Want more information about this course? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

Finance options

Foundation Education offers students exceptional flexibility when it comes to paying for course fees. Three instalment plans are available:

  • Upfront payment: deposit + remaining course fee to be paid within 30 days
  • Rapid payment plan: deposit + remaining course fee to be paid within 4 months
  • Payment plan: deposit + remaining course fee to be paid within 8 months

Alternatively, you can pay the full course fee upfront via credit card.

Get more information

Want more information about this course? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

RTO 22557
With over 14 years in the industry, Foundation Education endeavours to deliver flexible and personalised training solutions. A student satisfaction rate of over 80% and an industry leading graduation rate of 65%, combined with state-of-the-art technology, expert trainers and ongoing support, make Foundation Education one of Australia’s leading RTOs. Specialising in business services, health services, training and education and fitness and recreation courses, Foundation Education is the perfect choice for anyone looking for quality vocational training.
Studying with Foundation Education, you will be supported by an experienced trainer currently working in the industry. You will receive ongoing and personalised support with your assignments and career goals, and have access to coaching and advice from industry professionals. With state-of-the-art technology, you will have access to your course materials 24/7, meaning you can truly study when and where you want.

Get more information

Want more information about the career benefits of this course?
Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

Over 1,000 accredited online courses from leading Australian universities, TAFEs and colleges