Certificate IV in Travel and Tourism (SIT40212)

Qualification: Certificate IV
Course Code: SIT40212
Study mode: Online
Payment options: Payment plan
Upfront payment
Duration: Self-paced; complete within 12 months
Start date: Anytime – start today!
Awarded by: Foundation Education (RTO 22557)
This course meets Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

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About this course

Find new opportunities to pursue experiences you love with a Certificate IV in Travel and Tourism (SIT40212). This qualification will familiarise you with a broad range of marketing, sales and operational skills useful for the tourism industry.

Coupled with an understanding of management practices and strategies for developing and monitoring staff performance, this certificate will equip you with the sales skills to be able to confidently take on senior roles within the industry.

Delivered online by Foundation Education, this course allows you to tailor your studies to suit your schedule and the aspects of the industry that interest you most.


Entry to this qualification is open to individuals who are able to demonstrate tourism and travel industry knowledge and customer service and operational skills. The individual must either:

  • Be formally assessed through a training program or recognition process, against one of the unit clusters. Foundation Education will assess this through the learner submitting a certified statement of attainment showing that the unit cluster requirements have been met in full, or
  • Have relevant tourism and travel industry employment experience, i.e. a job that has involved the application of skills described in one of the unit clusters would be a satisfactory indicator for entry. Foundation Education will access this requirement by the learner submitting their curriculum vitae outlining the areas of experience that meet the unit cluster requirements including a reference that can be contacted to validate the experience.

Given that some students may already be able to demonstrate their competence in some units, a recognition of prior learning (RPL) assessment process may be available to students to recognise skills and knowledge that may have been gained through formal and informal training and/or learning, work experience and life experience.

Areas of study

In this tourism course, the subjects you may study include:

  • SITXCCS401 - Enhance the customer service experience
  • SITXCOM401 - Manage conflict
  • SITXWHS301 - Identify hazards, assess and control safety risks
  • SITXHRM301 - Coach others in job skills
  • SITXFIN401 - Interpret financial information
  • BSBREL401A - Establish networks
  • BSBWRT401A - Write complex documents
  • SITTTSL303 - Sell tourism products and services
  • SITXHRM402 - Lead and manage people
  • SITXWHS401 - Implement and monitor work health and safety practices

Upon successful completion of this course you will receive a nationally recognised, accredited Certificate IV in Travel and Tourism (SIT40212) from Foundation Education.

Building on your knowledge of the tourism industry, this course will ready you to take on additional responsibilities supervising and managing staff in a tourism or travel business setting. With numerous career pathways to specialise in, skilling up will allow you to pursue your goals more effectively.

You will have a better grasp of travel industry trends, customer service strategies, financial management and fostering a safe and enjoyable work environment for your staff.

Finance options

Foundation Education offers students exceptional flexibility when it comes to paying for course fees. Three instalment plans are available:

  • Upfront payment: deposit + remaining course fee to be paid within 30 days
  • Rapid payment plan: deposit + remaining course fee to be paid within 4 months
  • Payment plan: deposit + remaining course fee to be paid within 8 months

Alternatively, you can pay the full course fee upfront via credit card.

RTO 22557
With over 14 years in the industry, Foundation Education endeavours to deliver flexible and personalised training solutions. A student satisfaction rate of over 80% and an industry leading graduation rate of 65%, combined with state-of-the-art technology, expert trainers and ongoing support, make Foundation Education one of Australia’s leading RTOs. Specialising in business services, health services, training and education and fitness and recreation courses, Foundation Education is the perfect choice for anyone looking for quality vocational training.
Studying with Foundation Education, you will be supported by an experienced trainer currently working in the industry. You will receive ongoing and personalised support with your assignments and career goals, and have access to coaching and advice from industry professionals. With state-of-the-art technology, you will have access to your course materials 24/7, meaning you can truly study when and where you want.

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