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Retail (fashion) entry-level sample resume

This free sample resume for an entry-level retail fashion position has an accompanying sample cover letter to help you put together a winning job application.

Mary Smith

1 Lane Street
Richmond Vic 3121
T: 03 1232 4567
M: 0401 123 456
E: Mary@emailaddress.com.au

Key skills and abilities

• Experience in retail customer service including fashion retail
• Friendly, outgoing and responsive personality
• Enthusiastic, conscientious and hardworking
• Team player

Qualifications

2008 Certificate III in Retail Operations
2006 Victorian Certificate of Education (VCE), Senior Girls College, Hawthorn

Employment history

September 2007  –  present
Sales Assistant, Women’s fashion department, Leading department store, Melbourne
Responsibilities

• Serve customers using five-step customer service standard
• Train new staff members
• Organise merchandise and stock inventories
• Help customers with enquires – provide advice, styling tips and product knowledge
• Resolve customer disputes
• Effectively process stock inventories

Achievements

• Contributed to consistently good monthly sales figures
• Contributed effectively to merchandising ideas at team sale meetings
• Successfully applied the principles of retail selling to meet brand standards
• Successfully completed Retail Security and Loss Prevention Training

May 2007  –  August 2007
P/T Fashion Sales Assistant, DressMe, Richmond
Responsibilities

• Assisted manager with stock merchandising
• Customer service
• Handling cash
• Train new staff members

Achievements

• Received many positive comments from customers regarding my customer service
• Learnt about merchandising for a retail fashion boutique
• Managed the shop for periods of time when the manager was called away
• Developed an understanding of brand management and in-store presentation
  
  

April 2005  –  April 2007
P/T Sales Assistant, Women’s Apparel, National department store
Responsibilities

• Provided a high standard of customer service
• Maintained brand-merchandising standards

Achievements

• Received excellent work experience report from manager
• Developed a sound understanding of retail selling principles

March 2005
Work Experience, Women’s Apparel, National department store
Achievements

• Received special merit award for work experience program
• Appointed to a part-time position following my work experience at the same store

January 2003  –  January 2005
P/T Crew Member, Major food retail chain, Richmond
Responsibilities

• Customer service
• Cash management
• Stock merchandising

Achievements

• Contributed to the success of the store – no. 1 in the state
• Successful completion of food hygiene and OH&S training
• Took part in numerous successful community charity events which the store sponsored

Computer skills

Microsoft Office
Shopkeeper: POS and HO head office management system (Intermediate)

Interests

Fashion, movies, concerts, painting and basketball

Referees

Marina S. Serving
Women’s Fashion Manager
Leading department store
M: 0212 345 678
E: Marina@email.com.au

Rosie E. Learning
Retail Operations Teacher
TAFE VIC
M: 0222 456 789
E: Rosie@emailaddress.com.au

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