Retail travel consultant resume

WA Girls College

Fabulous Fremantle Holidays

• Discuss clients’ requirements and provide advice on worldwide destinations, tours, accommodation and flights
• Plan, prepare and cost itineraries for clients
• Liaise with agents, accommodation owners, airlines and other transport providers
• Issue tickets, accommodation vouchers and all other relevant documentation
• Confirm bookings and notify clients of luggage, insurance, medical, passport, visa and currency requirements
• Process clients’ visa applications
• Train new staff members

Achievements
• Regularly achieve ‘travel consultant of the month’ award
• Large return client base – many clients ask for me personally for all of their holiday and travel needs
• Manage several successful relationships with agents
• Nominated for ‘Retail Travel Consultant of Western Australia’ award for 2008
• Successfully covered team leader role when team leader was on leave

Perth Travel Centre

• Serve clients in person, on the telephone and by email
• Discuss clients’ requirements and provide advice on Australian destinations, tours, accommodation and flights
• Develop client itineraries
• Issue documentation

• Became a Certified Travel Consultant (CTC) with the AFTA Australian Travel Professionals Program
• Successfully completed advanced training in Galileo and CrossCheck Travel

James Johnson – Team Leader
Fabulous Fremantle Holidays
M: 0443 345 678

Email Referee via iDlogik

Ruth Sanderson – Lead Travel Consultant
Perth Travel Centre
M: 0412 456 789
E: Ruth@ptc.com.au