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Annabel Peters
34 Going Places Lane Perth WA 6000 Mobile: 0400 000 000 Email: abel@myemailaddress.com.au |
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Summary
- Certified Travel Consultant (CTC)
- Three years experience in retail travel consulting
- Friendly, outgoing and responsive personality
- Enthusiastic, conscientious and hardworking
- Team player
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Education
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Employment History
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Aug 07 – Present: Retail Travel Consultant |
Fremantle, WA AU |
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Fabulous Fremantle Holidays
Responsibilities
- Discuss clients’ requirements and provide advice on worldwide destinations, tours, accommodation and flights
- Plan, prepare and cost itineraries for clients
- Liaise with agents, accommodation owners, airlines and other transport providers
- Issue tickets, accommodation vouchers and all other relevant documentation
- Confirm bookings and notify clients of luggage, insurance, medical, passport, visa and currency requirements
- Process clients’ visa applications
- Train new staff members
Achievements
- Regularly achieve ‘travel consultant of the month’ award
- Large return client base – many clients ask for me personally for all of their holiday and travel needs
- Manage several successful relationships with agents
- Nominated for ‘Retail Travel Consultant of Western Australia’ award for 2008
- Successfully covered team leader role when team leader was on leave
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Jan 06 – Jul 07: Domestic Travel Consultant |
Perth, WA AU |
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Perth Travel Centre
Responsibilities
- Serve clients in person, on the telephone and by email
- Discuss clients’ requirements and provide advice on Australian destinations, tours, accommodation and flights
- Develop client itineraries
- Issue documentation
Achievements
- Became a Certified Travel Consultant (CTC) with the AFTA Australian Travel Professionals Program
- Successfully completed advanced training in Galileo and CrossCheck Travel
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References
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James Johnson – Team Leader Fabulous Fremantle Holidays M: 0443 345 678
Email Referee via iDlogik
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Ruth Sanderson – Lead Travel Consultant Perth Travel Centre M: 0412 456 789 E: Ruth@ptc.com.au
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