How to Become a Community Support Worker

(10 courses)

What do I need to study to become a Community Support Worker?

The online CHC43315 Certificate IV in Mental Health from Open Colleges gives you the skills to provide professional support to people with mental illness. View course information
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Become a part of the solution with this CHC43215 Certificate IV in Alcohol and Other Drugs delivered online by Open Colleges.  View course information
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Help those struggling with addiction and mental health with this online Dual Qualification: CHC43215 Certificate IV in Alcohol and Other Drugs and CHC43315 Certificate IV in Mental Health course. View course information
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Learn how to deliver activities that enrich the lives of clients in aged care, health and community services with this online CHC43415 Certificate IV in Leisure and Health course from Open Colleges.  View course information
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Harness your compassion and listening skills to build a rewarding new career as a counsellor with TrainSmart Australia's CHC51015 Diploma of Counselling. View course information
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Build in-demand skills for a rewarding new career in the growing disability support sector with this Certificate IV in Disability (CHC43115) course from Hammond Institute. View course information
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Help others live well with a Masters of Counselling. Learn advanced job-ready counselling skills to work in a range of settings and enhance the wellbeing of individuals, families, and groups with complex needs. View course information
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Add a new dimension to your knowledge by learning to understand people and drive your career to new heights with this Graduate Diploma in Psychology from RMIT Online qualification. View course information
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This nationally recognised Certificate III in Community Services (CHC32015) qualification from Industry Skills Training is a perfect qualification for people looking to commence a career in individual and community services. View course information
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This Certificate III in Individual Support (CHC33015) qualification from Industry Skills Training will give you all the skills and knowledge you need to start a rewarding career in community care fields such as aged or disability support. View course information
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Displaying 10 of 10 courses

Definition of Community Support Worker

Community Support Workers implement and administer social aid programs and community services in a variety of settings; assisting struggling people such as the unemployed and those with substance abuse problems, homeless persons, pregnant teenagers and children with special needs.

They are employed by government and social service agencies, group homes, correctional facilities, and other organisations, with the aim to encourage their clients’ independence and enable them to function successfully within a community.



A Community Support Worker interviews clients to determine their requirements and investigates their eligibility for benefits and social services. Once they have devised a care plan, the Community Support Worker arranges or carries out a number of tasks to assist the client in dealing with their personal and social issues.

These duties might include facilitating life skills workshops, rehabilitation programs and local group activities; or home care services like driving to appointments, arranging shopping, assisting with medications, preparing meals and other domestic upkeep.



Working with groups or individuals of all ages, Community Support Workers provide care and monitor their clients’ progress, checking in regularly to assess the success of outreach programs and services and, where appropriate, referring clients to specialist and other social services.

What are the responsibilities of a Community Support Worker ?

  • Conducting interviews with individuals, groups and families to determine client needs.
  • Identifying available resources for local services such as health and welfare, housing, recreation, education and employment.
  • Supplying information on local assets and self-help programmes to help clients with comprehending and overcoming issues.
  • Communicating with local organisations and agencies and providing feedback to improve and develop services.
  • Facilitating clients’ access to available programs and support services
  • Producing case records and reports, following up with clients to assess their progress and maintain support.
  • Helping to implement social policies, community development and self-help programmes through the application of practical experience, research and negotiation.

Career Outlook for Community Support Worker

The average age of people working as is 41 with 11.40% of them being male. 69.30% of are employed full-time and they typically work around 35.5 hours per week.

 

Unemployment is average and, with A Bachelor Degree or higher, the average Community Worker can earn around $1,364 per week Before Tax. In 2015 there were 28,300 working and the future growth of the profession is predicted to be very strong, with numbers around 34,700 in 2020.