How to Become a Community Worker

By assisting people and local groups to identify their needs and participate in decision making, Community Workers implement initiatives and collective solutions within a community, helping to develop and improve local programmes and facilities.

A Community Worker serves as a source of information, advising individuals and communities regarding the services, facilities and support accessible to them. They are involved in planning and delivering a wide range of policies and schemes such as family support, guidance and counselling, education opportunities, resettlement pathways and children’s services

• Assessing available resources for community services such as health and welfare, housing, recreation, employment and education.
• Supplying feedback and liaising with local organisations and agencies to improve and develop local services.
• Identifying client needs by conducting interviews with individuals, families and groups.
• Facilitating clients’ access to available support, services and programs
• Providing information on community assets and self-help programmes to assist clients with understanding and resolving problems.
• Generating case records and reports, following up with clients to monitor progress and continue support.
• Participating in the implementation of social policies, community development and self-help programmes through the use of practical experience, research and negotiation.