How to Become a Secretary

(6 courses)

What do I need to study to become a Secretary?

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BSB60215UpskilledAdvanced Diploma of Business

The online Advanced Diploma of Business (BSB60215) is the ideal platform for anyone seeking to further develop their expertise across a range of business functions.

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BSB40215UpskilledCertificate IV in Business

This online Certificate IV in Business (BSB40215) course will give you the administrative skills to work as an office manager.

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BSB40515UpskilledCertificate IV in Business Administration

This Certificate IV in Business Administration (BSB40515) course, available online, will give you the administration skills to become an office manager.

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BSB40515Open CollegesCertificate IV in Business Administration

The Certificate IV in Business Administration (BSB40515) online course from Open Colleges will give you the necessary business training to further develop your business administration skills.

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BSB50215Open CollegesDiploma of Business

Gain the fundamental skills and knowledge required to fast-track a successful career in business with the online Diploma of Business (BSB50215) course from Open Colleges.

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BSB50215 & BSB50615UpskilledDual Diploma of Business and Diploma of Human Resources Management

Launch your HR career with the help of this online Dual Diploma of Business & HR (BSB50215 & BSB50615) course.

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Definition of Secretary

The role of a Secretary is to provide administrative support to managers and executives. Duties vary depending on the size and nature of the company but clerical work is typically the Secretary’s prime focus; typing, filing, data entry and bookkeeping for example.



Often serving as receptionists, Secretaries greet clients and visitors and direct them according to who they need to see. They answer phones, direct calls, take messages and handle email correspondence. A Secretary is also responsible for making appointments, maintaining schedules, booking travel arrangements for senior staff and preparing expense reports.



A Secretary may manage the administration of conferences or meetings, organising catering and preparing documents as well as taking and distributing minutes. Assigned to either one specific person or assisting many, Secretaries might answer directly to a senior manager or executive or they could report to an administrative assistant.

What are the responsibilities of a Secretary ?

  • Answering phones and directing calls, emails and messages.
  • Managing appointments, meetings and travel arrangements.
  • Greeting and assisting clients and visitors.
  • Taking and transcribing dictation, memos and meeting minutes.
  • Maintaining databases, spreadsheets and filing systems.
  • Preparing reports, meeting notes, presentations and other documents.
  • Scheduling maintenance of equipment and ordering office supplies.

Career Outlook for Secretary

The average age of people working as is 48 with 4.20% of them being male. 44.50% of are employed full-time and they typically work around 35 hours per week.

 

Unemployment is below average and, with A Bachelor Degree or higher, the average Community Worker can earn around $993 per week Before Tax. In 2015 there were 44,800 working and the future growth of the profession is predicted to be in decline, with numbers around 33,600 in 2020.