How to become a Business Analyst in Australia

How to become a Business Analyst in Australia

Business Analysts are experts trained to examine, review and improve the processes and operations of a company or organisation. They liaise with executives and stakeholders to determine the requirements of the business and formulate solutions to enhance the functionality of systems and technology used within it.
Carrying out audits of aspects such as software, hardware, production processes and management structure, the Business Analyst develops proposals based on the needs of the company. By identifying redundancies and areas of inefficiency they outline recommendations for improvements and upgrades, helping to design and implement more efficient business systems and procedures, new software and updated technologies.

A Business Analyst will also help to devise training programs, manuals and system documents to support the proposed changes. They monitor the progress of the change implementation to ensure a minimum of disruption to the business and provide regular reports to stakeholders and executives on the results of the improvements.

Are you great at problem solving and communication? If you love the idea of helping businesses improve and increase productivity then here are some steps you can take to become a Business Analyst.

Step 1: Obtain a bachelor’s degree.
There are a number of bachelor qualifications that can start you on your path to a career in business analysis. It is recommended that you complete a degree in business administration, information systems finance or another related field. Many employers look favourably on additional qualifications so you should consider going on to study a Masters in Business Administration, Business Analytics or Information Systems.

Step 2: Familiarise yourself with the BABOK® Guide.
The International Institute of Business Analysis™ has developed a guide to the business analysis body of knowledge, also referred to as the BABOK® Guide. This globally recognised text represents the collated knowledge of the business analysis community, presenting the skills, knowledge and most widely agreed upon practices involved. The BABOK® Guide is the accepted standard for the concepts and techniques applied to business analysis, so it is highly recommended that you purchase a copy and familiarise yourself with its content.

Step 3: Gain work experience.
Now that you have completed your education and are familiar with the concepts and principles of business analysis you can start applying for entry-level positions. You may be lucky enough to find an employer that is looking for a recent graduate to fill a Business Analyst position, although this is fairly uncommon. Most Business Analysts find entry-level roles in other analytical disciplines and work their way up, so consider applying for roles such as data analyst, systems analyst or finance analyst to begin gaining experience.
In order to become a Certified Business Analysis Professional™ you will need to provide evidence of your experience, so it is recommended that you begin documenting every project you work on as outlined in the BABOK® Guide.

Step 4: Apply for certification.
If you want to get your resume to the top of the pile, it is recommended that you gain certification with The International Institute of Business Analysis™. There are two main qualifications available depending on your level of experience, Certification of Capability in Business Analysis™ (CCBA®) and Certified Business Analysis Professional™ (CBAP®). These are globally recognised certifications which demonstrate to potential employers not only that you are an experienced Business Analyst but that you are committed to professional development and upholding a code of conduct. Each of these certifications has different requirements, so make sure you do thorough research to determine which one applies to your level of experience.

What does a Business Analyst do?
A Business Analyst works with managers and stakeholders to identify and outline areas of operation in need of improvement. They then research and assess current processes, technologies and systems used by the company in order to gain an understanding of the problems and challenges to be overcome. Business Analysts develop and recommend plans to achieve the proposed improvements with minimal disruption to operations, providing documents detailing how to apply the outlined strategies. They produce training manuals to support newly adopted technology or procedures and often liaise with developers and system architects to ensure the system is correctly implemented.


  • Liaising with stakeholders to determine business needs.
  • Assessing existing business processes and technologies.
  • Identifying and outlining areas for improvement.
  • Presenting recommendations to enhance system functionality and efficiency.
  • Developing project plans and strategies.
  • Supervising and monitoring implementation of proposed changes.
  • Producing training programs and user documentation to support newly adopted systems and technology.

Skills for Success
Successful Business Analysts are decisive, perceptive and masters of problem-solving. They are methodical, organised and logical, possessing technical know-how and great interpersonal skills. A Business Analyst needs to be able to communicate effectively with many different professionals, from system architects to managing directors. They need to have good management and negotiation skills, an excellent grasp of how a business functions and strong critical thinking capability.

Skills & Attributes

  • Great communication skills.
  • Organised and methodical.
  • Extensive business and technical knowledge.
  • Management and negotiation abilities.
  • Excellent problem-solving skills.
  • Passion for logic and critical thinking.

Average Salaries

What does a Business Analyst earn in Australia?
The average salary of a Business Analyst in Australia is around $75,963 per year. This varies depending on experience and abilities and is intended as a reference only, from Payscale 03/18

min $54 K
max $107 K
av $76 K