How to Become an IT Administrator in Australia

How to Become an IT Administrator in Australia

An IT administrator is responsible for looking after the computer infrastructure of a company. Most commonly, they maintain networks, upkeep servers and ensure all programmes and systems are secure. They are responsible for upgrading any software and hardware, as well as any new installations. They're the ones to call if the system is down or someone suspects they've endangered the system with a virus or a different threat. Depending on the company, IT admins might put a monitoring system in place and block access to certain websites. In case of a major computer failure, they're the ones who have the backups and do data recovery. 

Nowadays, it's unimaginable for a company to operate without an IT admin. Every firm needs someone to ensure the technological side of things run smoothly, suggesting improvements along the way. These are the employees that diagnose any issues, patch up programmes, install new applications and programmes, etc. It is also pretty common for them to help out other staff with day-to-day IT-related tasks, sharing their expertise. 

Do you consider yourself a tech-guru? Are you looking for a position in which your responsibility will shine through? Look into becoming an IT admin! Here's how to get started!

Step 1: Look into a VET course

An IT administrator needs to have great tech skills. In order to get confirmation you've got what it takes, you can look into some vocational education and training (VET) courses. These will allow you to earn your qualification and provide you with the chance to upgrade your skills. Enrolling in such a course would save you some time and is especially useful if you're shifting careers. This type of course will also provide you with more practical skills, compared to an undergraduate study course. 

Step 2: Study IT

If you are willing to put in the work and go the extra mile, get a Bachelor degree in IT, computer science, or another related field. While earning your degree, you will have the option to choose between different majors and see what the best fit for you is. An undergraduate degree will allow you to have more width and provide you with valuable knowledge.

Step 3: Continue to build your skills in IT

IT is a constantly changing field. This means that any additional IT courses that complement your degree or certification are a big plus. Employers want to hire employees who care about the field they are going to work in. Attending additional IT courses and having extra certificates will set you apart from others while looking for a job. Improve your CV with one and you're good to go!

Step 4: Keep up with trends

Once you've gotten your dream job, don't be lulled into its comfort. Keep in mind that technology is a field that requires all employees to stay on top of things. To be employed in the IT sphere, you will need to attend conferences, read up on current trends, go to seminars and enroll in additional IT courses. Your job will never be done and there will always be something new to learn. One of your tasks will be to improve the current IT system and to do it you need to be on the ball. 

What Does an IT Administrator Do?

An IT administrator takes care of the computer system in a company. Among other things, they monitor employee activity, set passwords, proxy networks, and email surveillance. They're the ones who do all system upgrades and software installations. One of their responsibilities is backing the system up so that it is always possible to set it to a previous point. An IT administrator puts security systems in place, monitoring the network for threats and removing harmful programmes. Also, they troubleshoot any IT-related problems and ensure all connectivity settings are in place. Additionally, they're the person employees go to in case of any computer-related issues or when they need help operating the system. It is not uncommon for them to conduct trainings for new employees or put together tutorials on how to use the company's system.


  • Maintaining the IT infrastructure
  • Upgrading the system
  • Monitoring employee activity
  • Installing new hardware and software
  • Backing data up
  • Troubleshooting issues
  • Ensuring system securing
  • Removing harmful programmes and threats
  • Assisting employees with computer-related issues
  • Conducting new employee IT-orientations

Skills for Success

Firstly, IT administrators need to have exceptional tech skills. They need to be flexible, solutions-oriented and creative in order to resolve any issues that might pop up. Additionally, it is important for them to be well-organised and responsible, as they carry the entire IT infrastructure of the company. An IT administrator should have good communications skills and be committed. If they are innovative and detail-oriented, the system will always run smoothly and they will have a higher chance of success.


  • Technical knowledge
  • Solution-oriented approach
  • Flexibility and creativity
  • Innovation and perfectionism
  • Organisation and communication skills
  • Commitment and motivation
  • Project management 
  • Analytical and team management skills

Average Salaries

What is the average annual salary of an IT Administrator in Australia? In Australia, the average salary of an IT Administrator is around $67,065 per year. This varies greatly depending on experience and is intended as a reference only, from Payscale 04/19.
min $46 K
max $94 K
av $67 K