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How to become an office manager in Australia: careers in business management

Office managers lead teams of administrative and clerical staff to ensure that the everyday operations of their organisations run smoothly. They generally work within an business or office environment and organise and supervise the activities of their staff members. They may also be required to supervise specific projects or ensure particular processes are in place for the organisation to run smoothly. Office managers are generally accountable for things like physical resources, budgets, managing people and other forms of information.
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Pathways

Being an office manager: daily duties

The work of an office manager will vary from organisation to organisation, however they are generally responsible for ensuring the efficient running of administrative and clerical tasks. This can include recruiting new staff, training, coordinating staff duties and prioritising work, setting and adhering to budgets, overseeing expenditure, preparing reports for management, reviewing office systems and maintaining business premises and other facilities.

Tasks:

  • Delegation of tasks
  • Interview job applicants
  • Train staff
  • Oversee budgets and expenditure
  • Manage office facilities
Skills

Being an office manager: skills for success

Office managers need strong organisational skills and the ability to work on competing tasks and priorities often to deadlines. They need to be effective at delegating and supervising the work of others while also carrying out their own work. Good oral and written communication skills are also necessary, as is the ability to relate to people from a range of backgrounds. Office managers should also have a good degree of computer literacy.
Skills/attributes
  • Good organisational skills
  • Excellent communication skills
  • Ability to multitask
  • Good people skills
  • Calm in stressful situations
Specs

Specialised roles within business management

Office managers can utilise their strong managerial and administrative skills to progress their career into a number of different directions, depending on where their interests lie.
  • Human resources officer
    Human resources specialists work within organisations to provide administrative services for the recruitment, employment and wellbeing of staff.
  • Executive assistant
    Executive assistants typically oversee the schedules and diaries of executives as well as performing a range of administrative tasks on their behalf, including budgets, organising meetings and scheduling travel arrangements.
  • Operations manager
    Operations managers oversee an organisation’s daily operations, troubleshooting emerging issues and implementing new protocols and strategies to ensure efficient and sustainable business processes.
Pathways

Educational pathways for office managers

There are a variety of different courses that are available to gain the skills and expertise required to have a career as an office manager.
  • Start your career
    Get the basic skills and training you need to become an office manager by selecting a vocational course.
  • Strengthen your skills
    Online training is a great way to continually build on your skills.
  • Build your resume
    Find a course that will help you get accredited and learn skills relevant to your industry.
  • Industry requirements
    There are no mandatory industry requirements to become an office manager in Australia, however accreditation can take your career to the next level.
  • Finding Work
    Put your training to good use and get the best professional head start in your business and management career. Emphasise your personal strengths and achievements in your resume and target your cover letter to the job description listed.
  • Employment Prospects
    Employment growth for office managers is forecast to remain strong and steady over the next five years.

Resources for office managers

Career FAQs makes every effort to ensure the information we provide is correct at the time of publication. We welcome your input to help keep our career profiles as accurate and up to date as possible. All queries and feedback will be taken into consideration as we conduct periodic reviews of our content. Add your voice to the conversation!


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