Certificate III in Business Administration (Medical)

This nationally recognised health administration certificate course teaches you effective customer service skills that will enable you to contribute to the effective running of a medical practice. You will learn how to prepare and process medical accounts, maintain patient records, work in a team environment and respond to workplace problems, changes and challenges. Combined with learning administrative business skills such as, how to organise schedules and deliver a high level of customer service, you will gain a solid understanding of how to work confidently in an administrative position in the health care sector.

With a Certificate III in Business Administration (Medical)(BSB31115), you will be qualified to work as a Medical Receptionist, Administration Assistant or Office Junior in a range of health care facilities and industry settings. You will be responsible for undertaking a range of administrative business duties, including directing patient enquiries, scheduling appointments and assisting in a range of clerical duties to ensure the smooth running of a health care or medical facility.