Accredited courses from leading Australian universities, TAFEs and colleges

Certificate IV in Business Administration (NSW Only)

  • Qualification:

    Certificate IV

  • Study mode:


  • Payment options:

    Payment plan
    Upfront payment

  • Duration:

    12 months full-time (for employment based traineeship)

  • Start date:

    Enquire now for start dates!

  • Awarded by:

    Benchmark College (RTO 90274)

  • Location:


  • Course fees:

    Price may vary

Want more course info?

This course meets Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

What you'll learn

About this course

The Certificate IV in Business Administration, provided by Benchmark College, prepares students for office administration positions within a range of business environments.

You'll learn a range of skills, such as developing and using complex business documents and spreadsheets; making presentations and undertaking marketing activities; and effectively building and leading teams. This will equip you to pursue higher-level roles in business administration.

The course comprises ten elective units of competency, with a wide range of subjects to suit all career goals and aspirations. Students undertake a variety of assessment activities to demonstrate competence and skills gained.

This course is an employment-based traineeship, with all training and assessment conducted in the workplace, so that you learn on the job in a practical and relevant way.


To be eligible to study this course, applicants must meet the following entry requirements:

  • Candidates must have a Unique Student Identifier; AND
  • Candidates must complete a LLN quiz upon entry.

Areas of study

In this business administration course, the subjects you may study include:

  • BSBADM401 - Produce complex texts from shorthand notes
  • BSBADM405 - Organise meetings
  • BSBADM406 - Organise business travel
  • BSBADM407 - Administer projects
  • BSBADM409 - Coordinate business resources
  • BSBADM411 - Produce complex texts from audio transcription
  • BSBCMM401 - Make a presentation
  • BSBCUS401 - Coordinate implementation of customer service strategies
  • BSBCUS402 - Address customer needs
  • BSBEBU401 - Review and maintain a website
  • BSBFIA401 - Prepare financial reports
  • BSBFIA402 - Report on financial activity
  • BSBINM401 - Implement workplace information system
  • BSBINN301 - Promote innovation in a team environment
  • BSBITA401 - Design databases
  • BSBITS401 - Maintain business technology
  • BSBITU401 - Design and develop complex text documents
  • BSBITU402 - Develop and use complex spreadsheets
  • BSBITU404 - Produce complex desktop published documents
  • BSBMED401 - Manage patient recordkeeping system
  • BSBMKG413 - Promote products and services
  • BSBMKG414 - Undertake marketing activities
  • BSBREL401 - Establish networks
  • BSBRES401 - Analyse and present research information
  • BSBRSK401 - Identify risk and apply risk management processes
  • BSBSUS401 - Implement and monitor environmentally sustainable work practices
  • BSBWHS401 - Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • BSBWRT401 - Write complex documents
Benchmark College Registered by the Australian Skills Quality Authority (ASQA), Benchmark College (RTO Code 90274) offers 15 different Nationally Recognised Qualifications to people entering the workforce, changing their careers or wanting to turn their skills and knowledge into a qualification.

Benchmark College, see learning as a lifelong journey and a pathway for change and growth. They aim to always have the student at the centre of their service delivery and are committed to providing you with learning support throughout your training.

Benchmark College's diverse range of qualifications provides graduate's opportunities to gain employment in a number of different industries including Early Childhood Education (Child Care), Individual Support (Aged Care), Business, Retail, Warehousing Operations and Training and Assessment.
Benchmark College is dedicated to offering their students access to learning support throughout their entire study journey.

The change and growth that occurs in students while studying is supported and nurtured by the dedicated team at Benchmark. Experienced trainers have the student as their main focus, and are committed to modelling best practice techniques both in and out of the classroom.

Students may also have the opportunity to attend free tutorials and workshops to optimise their learning experience.

Campus locations

This course can be delivered on campus to provide you with practical training in a face-to-face learning environment. It is available to study at the following locations:

  • New South Wales: Penrith

Career outcomes

Upon successful completion of this course you will receive a Certificate IV in Business Administration from Benchmark College.

Graduates are prepared to pursue a variety of office administration roles within the business sector. Graduates may also choose to pursue further study, such as the Diploma of Business or other relevant Diploma qualifications.

Payment options & support

Finance options

Benchmark College offers a range of payment options to suit any budget:

  • Upfront payment - All course costs can be paid in full via VISA/MasterCard, Ezidebit, cheque or bank deposit
  • Payment Plan
  • Eligible students may qualify for NSW Government subsidies for this course

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