Course Rundown
Connecting with customers and understanding their needs is crucial to the success of any business. This Certificate III in Business (Customer Engagement) (BSB30120) from MCI Institute gives you the skills and knowledge to communicate with customers effectively.
Delivered 100% online, this course will dive into how to deliver and monitor a service to customers; participate in sustainable work practices; apply critical thinking skills in a team environment; maintain business to business relationships, and more.
So if you’re a people-person who’s driven to connect with your customers, then this Certificate III in Business (Customer Engagement) (BSB30120) from MCI Institute can help you develop your natural skills and prepare for a promising career.