This online Certificate III in Business (BSB30115) course will provide you with the training and skill set needed to work in today’s modern businesses. The course is designed for those with little to no prior industry experience who are seeking employment in a business or office environment. The Certificate III in Business (BSB30115) will train you in both the technical and soft skills needed to carve out a successful career in the business sector.
Students will learn how to design and produce simple business documents, how to deliver and monitor customer service, and how to recommend products and services. The course, offered via distance education, will also teach students a variety of strategies so that they may foster positive working relationships, contribute effectively to teams and work in diverse workplace contexts.
All the skills gained from the Certificate III in Business (BSB30115) are essential to function effectively in a business environment, and will greatly improve your career prospects.
There are no formal prerequisites for this course.
What You’ll Learn
In this business course, the units of competency you will study include:
- BSBWHS302 – Apply knowledge of WHS legislation in the workplace
- BSBPRO301 – Recommend products and services
- BSBCMM301 – Process customer complaints
- BSBCUS301 – Deliver and monitor a service to customers
- BSBFLM303 – Contribute to effective workplace relationships
- BSBITU303 – Design and produce text documents
- BSBDIV301 – Work effectively with diversity
- BSBWOR301 – Organise personal work priorities and development
- BSBFLM312 – Contribute to team effectiveness
- BSBITU203 – Communicate electronically
- BSBWRT301 – Write simple documents
- BSBINN301 – Promote innovation in a team environment
Upskilled may make changes to this course from time to time to reflect changes introduced to the relevant Training Package or meet other regulatory requirements.
Why study with Upskilled?
Upskilled is a leading Registered Training Organisation (RTO) that delivers innovative, effective and accredited courses at a certificate and diploma level. As one of the largest RTOs in Australia, Upskilled partners with businesses and career-minded individuals to achieve amazing outcomes.
Upskilled understand the impacts of the digital age and are committed to delivering a premier online training experience that will revolutionise the way you learn. Choose from over 100 qualifications across more than 20 disciplines and start chasing your dream career today. With Upskilled, you're qualifying for tomorrow!
As a student of Upskilled, you will have access to continued support, advice and guidance from your online trainer via phone or email. Your trainer will give you valuable feedback on your assessments and help you with your course material. Additional support with your study is also available during out-of-work hours via phone or Skype.
Upskilled recognise that learning is an interaction. For that reason, they've put in place the right tools that deliver effective skills learning and are interactive too. By understanding how people systemise information effectively, Upskilled has been able to develop online programs that make study natural, rewarding, and fun.