Connecting with customers and understanding their needs is crucial to the success of any business. This Certificate III in Customer Engagement (BSB30215) from MCI Institute gives you the skills and knowledge to communicate with customers effectively.
If you’re motivated to get the most out of your career, this course will help you to understand how to deliver excellent service, operate a range of information systems, develop product and service knowledge and adhere to key performance indicators.
An excellent way to cement your skills before you start working, this flexible online course allows you to fit in study around your work, lifestyle and home engagements. Why wait to get ahead in your career? Enrol now and start studying today!