Please note – this course is available to Western Australian residents only.
If you are a great communicator who would like to turn their ability to engage with different people into a career, then this Certificate III in Retail (SIR30216) qualification from Industry Skills Training could be just the thing to get you started. This qualification will give you all the skills and confidence you need to become star performer in a range of sales and retail roles across a multitude of sectors.
When completing this course you will learn crucial communication and sales skills such as how to work effectively in a service environment, how to engage customers and build customer relationships and loyalty, how to sell to customers in a retail environment, how to receive and handle retail stock and how to produce visual merchandise displays and coordinate visual merchandising activities. Once completed, this qualification will give you all the required knowledge to start working and performing to your best ability in any retail sales role.
Note: This course is available through the Jobs & Skills WA Work Readiness program and discount is available for eligible students. Enquire now to find out if you qualify.