SIR30216

Certificate III in Retail (WA only)

Certificate III in Retail (WA only)

Please note - this course is available to Western Australian residents only.

If you are a great communicator who would like to turn their ability to engage with different people into a career, then this Certificate III in Retail (SIR30216) qualification from Industry Skills Training could be just the thing to get you started. This qualification will give you all the skills and confidence you need to become star performer in a range of sales and retail roles across a multitude of sectors.

When completing this course you will learn crucial communication and sales skills such as how to work effectively in a service environment, how to engage customers and build customer relationships and loyalty, how to sell to customers in a retail environment, how to receive and handle retail stock and how to produce visual merchandise displays and coordinate visual merchandising activities. Once completed, this qualification will give you all the required knowledge to start working and performing to your best ability in any retail sales role.

Note: This course is available through the Jobs & Skills WA Work Readiness program and discount is available for eligible students. Enquire now to find out if you qualify.

SIR30216 Industry Skills Training Career FAQs

Industry Skills Training logo
  • Qualification:
    Certificate III
  • Study mode:
    On Campus
    Classroom
  • Payment options:
    Payment plan
    Upfront payment
  • Duration:
    Enquire now for course duration
  • Start date:
    Enquire Now Enquire Now for upcoming start dates
  • Awarded by:
    Industry Skills Training (RTO 40486)
  • Location:
    WA
  • Career Outcomes:
    Bank Customer Service Assistant | Retail Cosmetic Assistant | Sales Assistant | Sales Representative | Retail Sales Supervisor | View All

Want more course info?

Enquire Now

Want more course info?

Enquire Now Enquire Now

Course Rundown

Please note – this course is available to Western Australian residents only.

If you are a great communicator who would like to turn their ability to engage with different people into a career, then this Certificate III in Retail (SIR30216) qualification from Industry Skills Training could be just the thing to get you started. This qualification will give you all the skills and confidence you need to become star performer in a range of sales and retail roles across a multitude of sectors.

When completing this course you will learn crucial communication and sales skills such as how to work effectively in a service environment, how to engage customers and build customer relationships and loyalty, how to sell to customers in a retail environment, how to receive and handle retail stock and how to produce visual merchandise displays and coordinate visual merchandising activities. Once completed, this qualification will give you all the required knowledge to start working and performing to your best ability in any retail sales role.

Note: This course is available through the Jobs & Skills WA Work Readiness program and discount is available for eligible students. Enquire now to find out if you qualify.

Eligibility

There are no formal academic entry requirements for this course.

Students will need to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.

When completing the Certificate III in Allied Health Assistance (HLT33015) qualification from Industry Skills Training, you may study the following subjects:

Core units:

  • SIRXCEG001 - Engage the customer
  • SIRXCEG002 - Assist with customer difficulties
  • SIRXCEG003 - Build customer relationships and loyalty
  • SIRXCOM002 - Work effectively in a team
  • SIRXIND001 - Work effectively in a service environment
  • SIRXRSK001 - Identify and respond to security risks
  • SIRXSLS001 - Sell to the retail customer
  • SIRXWHS002 - Contribute to workplace health and safety

Elective units:

  • SIRRINV001 - Receive and handle retail stock
  • SIRRMER001 - Produce visual merchandise displays
  • SIRRMER003 - Coordinate visual merchandising activities
  • SIRRRTF001 - Balance and secure point-of-sale terminal
  • SIRXIND002 - Organise and maintain the store environment

Industry Skills Training (IST) is a new and rapidly growing registered training organisation located in WA. It is a specialist registered training organisation (RTO) that has been delivering quality education by personnel that are highly skilled professionals with substantial knowledge through experience at the front line of the industry and education sectors. They deliver a growing scope of nationally recognised qualifications and training, and also provide pathways for those who are interested in furthering their studies.

Courses are available in the Business, Community Services, Warehousing & Logistics, Retail, and Construction sectors. All course material goes through thorough quality audits to ensure that you only receive the very best in training. Every student has access to their very own dedicated course mentor, who will be there to support you throughout your entire studies.

Industry Skills Training is a trading name for Australian College of Finance Pty Ltd which is a Registered Training Organisation (RTO 40486)

Industry Skills Training (IST) is a new and rapidly growing registered training organisation located in WA. It is a specialist registered training organisation (RTO) that has been delivering quality education by personnel that are highly skilled professionals with substantial knowledge through experience at the front line of the industry and education sectors. We deliver a growing scope of nationally recognised qualifications and training, and also provide pathways for those who are interested in furthering their studies.

Courses are available in the Business, Community Services, Warehousing & Logistics, Retail, and Construction sectors. All course material goes through thorough quality audits to ensure that you only receive the very best in training. Every student has access to their very own dedicated course mentor, who will be there to support you throughout your entire studies.

Industry Skills Training is a trading name for Australian College of Finance Pty Ltd which is a Registered Training Organisation (RTO 40486)

Campus Locations

This course can be delivered on campus to provide you with practical training in a face-to-face learning environment. It is available to study at the following locations:

Western Australia: Malaga, Joondalup, Armadale

Want more course info?    

Enquire Now

Where Will It Lead Me?

On completion of this course, you will graduate with the nationally recognised Certificate III in Retail (SIR30216) qualification from Industry Skills Training.

Skills and knowledge you gain from this course will make you an excellent candidate for any retail sales or customer care position across a multitude of sectors - fashion, cosmetics, electronics, even automotive sales. You will have the confidence to engage with customers in almost any field and know-how to maximise sales in any environment, making you a top sales performer and a valuable member of any sales-oriented business.

Curious about where a career in business could take you? Potential job outcomes may include:

How Much Will It Cost?

Industry Skills Training offers a number of payment options to suit you commitments and lifestyle. You can either:

  • Pay the full amount up front;
  • Pay course fees by instalment; OR
  • Present a signed authority from a third party to invoice that third party for the students fees and charges.

This course is conducted under the Jobs and Skills WA government scheme and is available for students eligible for Jobs and Skills WA Work Readiness program.

Course fees:

  • Student Tuition Concession rate (Work Readiness program)*: $573.30

*Note:

  • The student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees.
  • For Secondary school-aged persons not enrolled at school, the maximum course fee chargeable in 2022 is $420. The maximum is the total fee for all courses the student is enrolled in.
  • Secondary school aged person means a person who has reached 15 years of age but has not reached the end of the calendar year in which their compulsory education period expires, as defined in the School Education Act 1999. In 2022, these persons will be born on or after 1 July 2003.

Eligibility

Participants are able to access mainstream training under the Jobs & Skills Priority Industry Training (PIT) and Participation – Work Readiness program and must meet the following requirements:

  • Primary place of residence to be in WA,
  • No longer attending secondary school
  • Holders of a subclass 309, 444, 785, 790, 820 or 826 visa;
  • Secondary holders of a temporary visa of subclass 457; or
  • holders of a Bridging Visa E (subclasses 050 and 051) where the visa holder has made a valid application for a visa of subclass 785 or 790
  • An Australian citizen or a permanent visa holder.

In addition, Jobs & Skills Participation – Work Readiness program participants must meet further requirements:

  • Unemployed or underemployed & have a written referral from an Approved Participation Referral Agent
  • If self -referred, referred by another agency; or
  • Must hold a health care card or pension card.

Please enquire to discuss your eligibility.

 

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