Australian map Accredited courses from leading Australian universities, TAFEs and colleges

Diploma of Community Services

  • Qualification:


  • Study mode:


  • Payment options:

    Study Loans eligible
    Payment plan

  • Duration:

    18 months full-time, 2 years part-time

  • Start date:

    Any time – start today!

  • Awarded by:

    Australis College (RTO 31518)

  • Course fees:

    Price may vary

  • Career Outcomes:

    Disabilities Services Officer | Family Support Worker | Youth Worker | Disability Support Worker | View all

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This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

Course Rundown

Study community services with Australis College

About this course

Build a meaningful career enriching the lives of others with this practical online CHC52015 Diploma of Community Services course from Australis College.

Designed for anyone seeking to take the first step in an exciting, people-focused career, this nationally recognised qualification provides key foundation skills and knowledge in the community services sector with no prior study or experience required.

You'll learn key skills for working closely with clients, including effective communication, counselling techniques, small-group facilitation, and advocacy skills, which are all grounded in a theoretical study of community development and the sociological factors influencing your clients.

Weekly webinars ensure your learning is driven by relevant theory, and 100 hours of practical placement during your course offer the experience and practise required to succeed in this dynamic, people-focused field.

Upon completing this course you'll be equipped with the skills, knowledge and personal insights required to start a career in a rewarding industry that offers real opportunities to enrich and serve others.

If you're interested in helping others and want a meaningful career working with people, this qualification may be your first career step.

To be assessed as competent in this Community Services qualification, you must complete 100 hours of supervised work placement while studying.

Depending on where you undertake your placement you may also need to undergo a police check including a working with children check.



There are no entry requirements for this course.

Areas of study

The Australis College community services diploma consists of the following units of competency:

  • CHCLLN001 - Respond to client language, literacy and numeracy needs
  • CHCCSM005 - Develop, facilitate and review all aspects of case management
  • CHCCCS004 - Assess co-existing needs
  • CHCCSM004 - Coordinate complex case requirements
  • CHCCOM003 - Develop workplace communication strategies
  • HLTWHS004 - Manage work health and safety
  • CHCCSL001 - Establish and confirm the counselling relationship
  • CHCADV002 - Provide advocacy and representation services
  • CHCLEG003 - Manage legal and ethical compliance
  • CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCDIV003 - Manage and promote diversity
  • CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services
  • CHCCCS007 - Develop and implement service programs
  • CHCCSM006 - Provide case management supervision
  • CHCMGT005 - Facilitate workplace debriefing and support processes
  • CHCPRP003 - Reflect on and improve own professional practice
Australis College Australis College is an award-winning national registered training organisation (RTO) focused on ensuring that our students graduate with the skills and knowledge they need to find a job, advance their career, or build on their current skills.

At Australis College, our vision is to be Australia’s most trusted RTO. Our mission is to provide exceptional industry-relevant training that creates real employment outcomes for our students.
Because we promise “job-ready training, today,” we always put the student first and all of our training is purpose built with that in mind – to ensure our graduates are highly competent and job ready.

Our blended learning approach combines the flexibility of online learning with the practical support of face to face or live training via web tutorials, online forums, and interactive eLearning.

Australis College Pty Ltd | RTO 31518 | Trading as Australis College, Australis Aviation College, Australis Natural Health College.

Where Will It Lead Me?

Upon successful completion of this course, you will receive a CHC52015 Diploma of Community Services from Australis College.

This nationally recognised qualification will equip you with the skills, insights and experience required to seek employment in the exciting and fast-growing community services industry.

You'll develop the skills and knowledge required to provide holistic support to clients in a broad range of fields, including in disability services, child services, mental health services in addition to youth work. You may also choose to seek employment as a case worker, case manager or family support officer.

University Articulation

This qualification also acts as a stepping stone to further study. Australis College has partnered with Western Sydney University to create an articulation agreement for the CHC52015 Diploma of Community Services which sees this course provide credit to the Bachelor of Health Science, Bachelor of Social Science, and Bachelor of Community Welfare.

How Much Will It Cost?

Finance options

The tuition fee for this course is $6,235 and payment options available include:

  • Interest-free Payment Plan
  • Personal Student Loan with Study Loans
Study Loans eligible
Enquire now to find out more

Study Loans provides a new way of paying for education with a transparent fee structure under a pay-as-you-go type model.

Approved students will be loaned from $2,001 to $15,000, to cover all or part of their course tuition from an approved provider. The loan will be progressively drawn to pay tuition fees and paid to the training provider directly on behalf of the student. The loan will be paid back via direct debit over 6-48 months, at competitive interest rates, with no penalties for early repayment.

Eligibility criteria apply, enquire now to find out more.

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