Certificate III in Information, Digital Media and Technology

  • Qualification:

    Certificate III

  • Study mode:


  • Payment options:

    Payment planUpfront payment

  • Duration:

    12 months

  • Start date:

    Anytime - start today!

  • Awarded by:

    Upskilled (RTO 40374)

  • Career Outcomes:

    Help Desk Officer | Network Administrator | Technical Support Officer | Help Desk Assistant | ICT Operations Officer | View All

This course meets the Nationally Recognised Training standards. It is listed on the Australian government’s National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that’s recognised throughout Australia, and lets employers know that you have the right skills for the job.

Course Rundown

This Certificate III in Information, Digital Media and Technology (ICT30115) course offered by Upskilled will give you technical skills and understanding in a range of ICT functions and competencies.

Studying this IT course, you will gain the confidence to carry out general ICT duties and undertake IT support roles.


There are no formal prerequisites for this course, however, preferred pathways include:

  • Completion of the Certificate II in Information, Digital Media, and Technology (ICT20115), or other relevant qualifications or units equivalent to the core of ICT20115; OR
  • Demonstrated vocational experience in a range of work environments using basic information technologies

What You’ll Learn

In this IT course, the units of competency you may study include:

  • BSBWHS304 – Participate effectively in WHS communication and consultation processes
  • ICTSAS301 – Run standard diagnostic tests
  • BSBSUS401 – Implement and monitor environmentally sustainable work practices
  • ICTICT301 – Create user documentation
  • ICTICT302 – Install and optimise operating system software
  • ICTICT202 – Work and communicate effectively in an ICT environment
  • ICTNWK301 – Provide network systems administration
  • ICTNWK305 – Install and manage network protocols
  • ICTSAS303 – Care for computer hardware
  • ICTSAS304 – Provide basic system administration
  • ICTSAS306 – Maintain equipment and software
  • ICTNWK303 – Configure and administer a network operating system
  • ICTNWK302 – Identify and resolve network problems
  • ICTICT306 – Migrate to new technology
  • ICTSAS307 – Install, configure and secure a small office home office network
  • ICTSAS305 – Provide ICT advice to clients
  • ICTICT303 – Connect internal hardware components

Upskilled may make changes to this course from time to time to reflect changes introduced to the relevant Training Package or meet other regulatory requirements.

Why study with Upskilled?

Upskilled is a leading Registered Training Organisation (RTO) that delivers innovative, effective and accredited courses at a certificate and diploma level. As one of the largest RTOs in Australia, Upskilled partners with businesses and career-minded individuals to achieve amazing outcomes.

Upskilled understand the impacts of the digital age and are committed to delivering a premier online training experience that will revolutionise the way you learn. Choose from over 100 qualifications across more than 20 disciplines and start chasing your dream career today. With Upskilled, you're qualifying for tomorrow!


Student Support

As a student of Upskilled, you will have access to continued support, advice and guidance from your online trainer via phone or email. Your trainer will give you valuable feedback on your assessments and help you with your course material. Additional support with your study is also available during out-of-work hours via phone or Skype.

Upskilled recognise that learning is an interaction. For that reason, they've put in place the right tools that deliver effective skills learning and are interactive too. By understanding how people systemise information effectively, Upskilled has been able to develop online programs that make study natural, rewarding, and fun.

Where Will It Lead Me?

Upon successful completion of this course you will receive a nationally recognised, accredited Certificate III in Information, Digital Media and Technology (ICT30115) from Upskilled.

You will have the skills and education to be able to work in a range of supporting ICT roles, including technical support, network administration, web technologies, software applications and digital media technologies.

Curious about where a career in information technology could take you? Potential job outcomes may include:

How Much Will It Cost?

Finance options

Upskilled offers a choice of two convenient payment options to help make studying more affordable:

Option 1 – Save 15% when you pay upfront 
Total course cost: $3,360 (down from $3,950)

Option 2 – 24-month interest free payment plan.
No deposit, no interest to pay for 24 months. Get started for just $38 a week!