Course Rundown
Help people and businesses improve value and have better experiences with the skills learned in this Service Design Course from Academy Xi.
A foundation introductory course, this course provides students with the core principles and practices of service design: a form of human-centred design that creates business value by improving the quality, efficiency and profitability of digital processes. If you’re seeking to build new skills and want to add value, this course provides your comprehensive introduction to the exciting world of professional service design.
You’ll build skills in problem-solving, research, persona modelling, user research, journey mapping, service blueprints and best practice service design. You’ll have the opportunity to work on real-life client projects during your studies, and graduate ready to work immediately in your new field after graduation.
Designed and delivered by industry experts, this course is connected to industry and offers you new professional connections. For an exciting and rewarding new career creating digital solutions for people and businesses, this course is your first step.