Help people and businesses improve value and have better experiences with the skills learned in this Service Design Course from Academy Xi.
A foundation introductory course, this course provides students with the core principles and practices of service design: a form of human-centred design that creates business value by improving the quality, efficiency and profitability of digital processes. If you’re seeking to build new skills and want to add value, this course provides your comprehensive introduction to the exciting world of professional service design.
You’ll build skills in problem-solving, research, persona modelling, user research, journey mapping, service blueprints and best practice service design. You’ll have the opportunity to work on real-life client projects during your studies, and graduate ready to work immediately in your new field after graduation.
Designed and delivered by industry experts, this course is connected to industry and offers you new professional connections. For an exciting and rewarding new career creating digital solutions for people and businesses, this course is your first step.
There are no eligibility requirements for this course. Academy Xi welcomes students from all skill levels and professional backgrounds.
Get up to speed with some of the most in-demand skills when you study with Academy Xi and prepare to design a brighter future!
Boost your knowledge in all things digital and tech when you study at their Melbourne or Sydney campus. From to Virtual Reality Design to Service Design, UX and Growth Marketing... their entire suite of courses are led by industry leaders and aim to give you the best head start.
Whether you’re a beginner or want to brush up on your studies, each session with Academy Xi will unlock new skills and techniques for you to implement right away.
When you join Academy Xi you’ll be part of a team who have a genuine interest in your success. They’re classes are kept small which means your mentor will have more focus on you.
“The instructors took time to understand each student... and provided tailored instruction. I also really enjoyed the collaborative classroom setting – I learned a lot from my fellow students. The instructors were brilliant and passionate and the Academy Xi family were extremely supportive.” – Academy Xi graduate
Gain the confidence, support and knowledge to enter the next chapter of your career with Academy Xi.
This course can be delivered on campus to provide you with practical training in a face-to-face learning environment. It is available to study at the following locations:
Upon successful completion of this course, you will receive a Service Design Course qualification from Academy Xi.
With this qualification, you’ll be equipped with the skills and experience to take your first step towards employment in the emerging and exciting field of service design. After completing this course, you may choose to seek employment as a service designer or user experience designer, or you may choose to bring human-centred design principles into your existing technology, customer service, marketing or logistics role.
If you’re seeking a solid grounding in an exciting and dynamic profession, this course offers your next career step.
Curious about where a career in information technology could take you? Potential job outcomes may include: