Enhance your career delivering excellent experiences for service users with the skills and strategies in this online Graduate Certificate in Service Design course from RMIT Online.
Suited to students with no prior academic or professional experience in service design, this qualification equips you with the foundation skills and knowledge required to work in this exciting and growing field.
Service design takes a human-centred approach to the creation and improvement of experiences by examining all aspects of a service ecosystem – its strategies, structures, people, and processes. It’s a growing field experience a rising demand for qualified service designers – and this qualification help you get there.
The Graduate Certificate in Service Design is comprised of four core courses. See our Subjects section or enquire to receive a course brochure for more info.
You’ll take on practical, project-based assessments, and complete this course with a portfolio of work demonstrating your skills in strategy development and customer experience mapping. You’ll draw on design research tools to investigate service problems, and develop the frameworks that will help draw out innovative solutions.
If you’re seeking a meaningful new career working to solve problems, this graduate certificate offers the skills, knowledge and tools to take your first step.