Graduate Certificate in Service Design

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Graduate Certificate in Service Design

To be eligible to study this course, applicants must:

  • Have an Australian bachelor's degree or equivalent; OR
  • Have a higher-level qualification in a related field from a recognised tertiary institution. 

Applicants with work experience or skills in service design and delivery may also be considered for this graduate certificate.

Experience includes any public-facing interfaces such as but not limited to retail, corporate, government, welfare, not-for-profit or cultural organisations. This experience may include creative practice, community engagement, consultancy, transport, customer experience, process analysis, innovation and start-ups, human resources, organisational strategy and design or similar roles.