Administration Pathway Program

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  • Qualification:
    Short Course
  • Study mode:
  • Payment options:
    Payment plan
    Upfront payment
  • Duration:
    400 hours over a maximum of eighteen months.
  • Start date:
    Enquire now for upcoming start dates.
  • Awarded by:
    The Career Academy
  • Location:
  • Career Outcomes:

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Course Rundown

Become a certified administrator with our accredited Administration Pathway Program from The Career Academy. You’ll complete a 10-week certificate followed by a six-month Advanced Certificate and an assessment of competence based on your experience.

You’ll be able to work in a supportive, collaborative environment with your experienced tutor and other Business Administration students.

This program combines two courses:

Certificate in Business Administration

Take the first step with our Certificate in Business Administration which will give you a sound knowledge of the theory and practice of administration. Gain employment and improve your career prospects by increasing your competence and skills in practical administration areas.

Advanced Certificate in Business Administration

Step two is completing the Advanced Certificate in Business Administration.  This comprehensive course builds on the practical skills and knowledge obtained through the Certificate courses. It will further enhance your admin skills.


There are no prerequisites for this course.

In this Administration Pathway Program course, the subjects you may study include:

Covering over 30 modules

1. Office Organisation and Procedures
2. Time Management, Ethics and Professionalism
3. Introduction to Microsoft Powerpoint
4. Role of a Receptionist
5. Time Management, Ethics and Professionalism
6. Customer Service Skills
7. Customer Relationship Management
8. Dealing with Invoicing, Credit Policies and Cash Management
9. Effective Business Communication 
10. Office Ergonomics and Data Entry 
11. Introduction to Microsoft Word 
12. Producing Business Documents 
13. Maintain Business Resources
14. Customer Service Strategies 
15. Deliver and Monitor a Service to Customers 
16. Address Customer Needs 
17. Process Customer Complaints
18. Introduction to Project Management 
19. Establishing Timelines and Milestones 
20. Project Implementation, Completion and Evaluation 
21. Using Microsoft Excel
22. Organise Schedules 
23. Organise Workplace Information 
24. Organise Meetings 
25. Understanding Legislation 
26. Workplace Health and Safety
27. Accounting and Bookkeeping Fundamentals 
28. General Journal 
29. General Ledger and the Trial Balance 
30. Managing Accounts Payable, Accounts Receivable and Cash Management 
31. Accounting with Xero 
32. Accounting with MYOB AccountRight

When you want to build your skills in areas like accounting, business administration, bookkeeping, event and wedding planning, hospitality and more, then trust the education experts at The Career Academy to get you in the know!

Their range of online courses are driven by a team of developers and tutors who are dedicated to ensuring you receive an exceptional learning experience – it’s no wonder Careers Academy is an award-winning educator. Upskill faster with a course from The Career Academy!

Students of The Career Academy are promised to get the support they need to thrive. Here are what graduates had to say about their Career Academy experience...

“The Career Academy is the best place to do an online course... The tutors are very supportive, I highly recommend The Career Academy as the best online course”

“So easy to study at home! Learn at your own pace and tutors [are] always at hand if you need some help!”

The Career Academy is dedicated to the success of their graduates which is why they offer students access to their Career Centre to help them with creating a winning CV, LinkedIn profile, offer interview tips and more.

Where Will It Lead Me?

Upon successful completion of this Administration Pathway Program course from The Career Academy participants will be equipped to:

  • Gain the skills and accreditation to become a business administrator
  • Gain a practical understanding of the most commonly used accounting software; Xero and/or MYOB
  • Gain a comprehensive understanding of Microsoft Word, Excel & Outlook
  • Grasp the principles of verbal and written communication in the business environment
  • Gain a accredited qualification and prepare for managerial and top-tier administrative roles
  • Build on the knowledge and skills learned in the Certificate in Business Administration including business legislation, managing projects and human resource management

How Much Will It Cost?

$2,450 + GST. Save $340 by buying this bundle, available from $25 a week with our interest-free payment plan.

For more information