Workforce Relations

Australian Institute of Management Education and Training logo
  • Qualification:
    Short Course
  • Study mode:
    On Campus
  • Payment options:
    Payment plan
    Upfront payment
  • Duration:
    2 Days
  • Start date:
    Enquire now for upcoming start dates.
  • Awarded by:
    Australian Institute of Management Education and Training (RTO 0049)
  • Location:
    SA | QLD | VIC | NSW
  • Career Outcomes:

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Course Rundown

The benefits of studying in a classroom setting include being able to share first-hand experiences, ideas and questions with peers and our expert facilitators. You’ll study alongside like-minded people and strengthen your network.

By combining the legal context with the human face of people leadership with this Workforce Relation course, you will learn to develop robust and meaningful workplace policies and confidently manage challenging workforce relations.

Australian Institute of Management Education and Training facilitators are experienced practitioners with a robust mix of academic and practical expertise. We believe the education of the future managers of Australia to be a highly important task. Who is better placed to teach the art and science of management than those with current, daily real-world experience?


If you’re an HR professional or people manager looking to learn more about effective management of workforce relations, this Workforce Relation course is essential for your career.

In this Workforce Relations course, the subjects you may study include:


  • Defining workforce relations
  • Workplace relations framework
  • The FWA 2009
  • Awards and Enterprise Agreements
  • Individual flexibility arrangements
  • Labour hire and contracts
  • Public Sector Bargaining
  • Industrial organizations and industrial action
  • Responding to changes and following key issues
  • Employer/employee obligations
  • Unlawful workplace discrimination
  • WHS and duty of care
  • Workplace relations strategies
  • Human resource strategies
  • Employee lifecycle
  • Workplace policies/practices


  • Performance management systems
  • Consultation
  • Employee engagement
  • Workplace flexibility
  • Culture and behavior
  • Education
  • Employee assistance and wellness programs
  • Developing conflict resilient workplaces
  • Workplace grievances
  • Mediation and conflict resolution
  • Separation and termination
  • Unfair dismissal
  • Trusted Advisor

AIM provides students with practical qualifications that certify their skills and advances their careers. Each qualification is delivered through a blend of practical exercises and evaluative tools, and with no exams to study for; students can focus on completing assessments that have real world application. With the choice to study online or on campus, studying with AIM means you can maintain your work-life balance while building your future career.

Australian Institute of Management Education and Training Pty Limited (RTO code 0049) (AIMET) is a registered Higher Education Provider listed on the national register, Provider ID: PRV12071. AIMET uses the brand name AIM with permission from the Australian Institute of Management (ABN 56 004 525 017).

AIM (RTO 0049) prides itself on delivering holistic, comprehensive qualifications, that helps you fast-track your career whilst gaining official certification of your skills. Whether you prefer online learning or face-to-face classes, AIM offers both options.

The online virtual campus, MyAIM allows students to work through the online modules at their own pace, connect with other students and receive online learning support from AIM’s Student Support and Coaching Services teams.

Campus Locations

This course can be delivered on campus to provide you with practical training in a face-to-face learning environment. It is available to study at the following locations:

New South Wales: Sydney
Queensland: Brisbane
South Australia: Adelaide
Victoria: Melbourne
: Mackay, Moranbah

Want more course info?    

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Where Will It Lead Me?

Upon successful completion of this Workforce Relations course from Australian Institute of Management Education and Training you'll be able to:

  • Manage employee and industrial relations matters in an organization by developing appropriate policies and managing conflict resolution negotiations.
  • Communicate and implement industrial relations policies and procedures to effectively represent your organization and employers.
  • Develop, implement and review guidelines and procedures for mediation within an organization and conduct separate interviews with parties in disputes in order to clarify issues.
  • Deal with redeployment, resignation, retirement, dismissal and redundancy, including the conduct of exit interviews.

How Much Will It Cost?

We require full payment to be made upfront prior to attending the training. Payment options we offer include:

  • Credit Card (Visa/MasterCard/Amex)
  • Direct Deposit (EFT)
  • Purchase Order - If you need to raise an internal purchase order please advise. Your space on the course is not secured until you have provided us with an official Purchase Order with all relevant details completed.
  • Zip Money - If you would like to spread the cost of your training out our finance partner Zip Money can offer you a line of credit with 6 months interest-free and flexible weekly, fortnightly or monthly payment options.
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