Customer Service Assistants serve as the vital connection between Australian businesses and their customers, combining interpersonal excellence with operational efficiency to resolve issues, provide information, and create positive experiences that drive customer retention and business growth. This guide provides everything you need to create an outstanding Customer Service Assistant resume tailored for the Australian market, complete with examples, formatting guidelines, and industry-specific insights that will help you secure interviews at leading retailers, service providers, call centres, and customer-focused organisations across the country.
Customer Service Assistant Resume (Text Version)
Customer Service Assistant
Contact Information:
Email: [email protected]
Phone: (03) 9876 5432
Location: Melbourne, VIC
LinkedIn: linkedin.com/in/emmajohnson-customerservice
Professional Summary
Dedicated Customer Service Assistant with 4+ years of experience delivering exceptional customer experiences across retail, telecommunications, and financial services sectors. Proven track record of maintaining 96% customer satisfaction ratings whilst handling 80+ customer interactions daily across multiple channels including phone, email, and live chat. Expert in conflict resolution, product knowledge, and complaint handling with strong background in CRM systems, sales support, and process improvement. Committed to building positive customer relationships and contributing to team success through collaborative problem-solving and continuous learning. Passionate about exceeding customer expectations whilst supporting business objectives and brand reputation.
Professional Experience
Senior Customer Service Assistant | Telstra Customer Service | Melbourne, VIC | June 2021 – Present
• Handle 85+ customer inquiries daily across phone, email, and live chat channels for mobile, internet, and business services
• Maintain 97% customer satisfaction rating and 45-second average call handling time whilst resolving complex billing, technical, and service issues
• Process service upgrades, plan changes, and new connections generating $3,200+ monthly revenue through consultative selling techniques
• Utilise CRM systems and knowledge bases to document interactions, track resolutions, and maintain comprehensive customer records
• Collaborate with technical support, billing, and sales teams to ensure seamless customer experience and first-call resolution
• Mentor 3 new team members on customer service best practices, product knowledge, and system navigation
• Contribute to process improvement initiatives including development of FAQ resources and call handling procedures
• Handle escalated complaints and complex cases requiring detailed investigation and multi-department coordination
• Achieved “Customer Champion” recognition for outstanding service delivery and positive customer feedback 6 consecutive months
• Maintain up-to-date knowledge of products, services, promotions, and policies through ongoing training and certification
Customer Service Representative | Commonwealth Bank – Contact Centre | Melbourne, VIC | January 2020 – May 2021
• Provided customer support for banking products and services including accounts, loans, credit cards, and digital banking
• Handled 70+ customer interactions daily maintaining high quality standards and compliance with banking regulations
• Processed account changes, transaction disputes, and service requests ensuring accuracy and regulatory compliance
• Identified sales opportunities for banking products resulting in $2,800+ monthly revenue contribution
• Assisted customers with digital banking setup and troubleshooting improving online service adoption
• Participated in continuous improvement initiatives suggesting workflow enhancements and customer experience improvements
• Maintained detailed call logs and customer interaction records in banking CRM systems
• Completed intensive product training and compliance certification for financial services regulations
• Achieved 94% customer satisfaction rating and exceeded call quality benchmarks consistently
Retail Customer Service Assistant | JB Hi-Fi | Melbourne, VIC | March 2018 – December 2019
• Delivered customer service and sales support for electronics, gaming, and entertainment products
• Assisted 60+ customers daily with product selection, technical questions, and purchase decisions
• Processed transactions, returns, and exchanges ensuring compliance with consumer protection laws and store policies
• Maintained product knowledge across electronics categories including mobile devices, computers, and home entertainment
• Coordinated with warehouse and technical teams to ensure product availability and customer satisfaction
• Handled customer complaints and warranty claims achieving positive resolution in 89% of cases
• Contributed to store sales targets through customer service excellence and product recommendations
• Participated in stock management, visual merchandising, and store presentation activities
• Completed manufacturer product training for major electronics brands and certification programs
Part-time Customer Service Assistant | Woolworths Supermarkets | Melbourne, VIC | June 2017 – February 2018
• Provided customer assistance in busy retail environment serving 200+ customers per shift
• Operated point-of-sale systems, processed payments, and handled cash transactions with 100% accuracy
• Assisted customers with product location, promotions, and general shopping inquiries
• Supported customer service desk activities including returns, exchanges, and complaint resolution
• Collaborated with store team to maintain clean, organised shopping environment and positive customer experience
• Gained foundational customer service skills and retail operations knowledge
• Demonstrated reliability, punctuality, and positive attitude in fast-paced retail setting
Education & Qualifications
Certificate III in Customer Engagement | TAFE Victoria | Melbourne, VIC | 2019
Specialisation: Customer Service and Communication
Relevant Units: Customer Service Excellence, Conflict Resolution, Communication Skills, Product Knowledge
Practical Component: 120-hour work placement with customer service excellence recognition
Diploma of Business | Melbourne Institute of Technology | Melbourne, VIC | 2017 – 2018
Major: Business Administration and Communication
Relevant Coursework: Business Communication, Consumer Behaviour, Marketing Principles, Team Dynamics
Group Project: Developed customer service improvement proposal achieving distinction grade
Professional Development
• Customer Experience Excellence Certificate – Customer Service Institute of Australia (2023)
• Conflict Resolution and De-escalation Training – Dispute Resolution Centre (2022)
• Digital Customer Service Channels – Australian Customer Service Association (2021)
• Sales and Service Integration Workshop – National Retail Association (2020)
Technical Skills
Customer Service Systems: Salesforce, Zendesk, ServiceNow, Microsoft Dynamics CRM
Communication Channels: Phone systems, Live chat platforms, Email management, Social media customer service
Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams
Point of Sale: EFTPOS systems, Cash handling, Retail management systems
Data Entry: Accurate typing (65+ WPM), Database management, Record keeping
Core Competencies
• Customer Relationship Management and Retention
• Active Listening and Empathetic Communication
• Problem-Solving and Conflict Resolution
• Multi-channel Customer Support
• Sales Support and Revenue Generation
• Team Collaboration and Cross-functional Coordination
• Product Knowledge and Technical Support
• Time Management and Efficiency
• Attention to Detail and Accuracy
• Adaptability and Continuous Learning
Key Achievements
• Consistently maintained 95%+ customer satisfaction ratings across all roles and customer channels
• Processed 15,000+ customer interactions with 98% first-call resolution rate over 4-year career
• Generated $85,000+ in additional revenue through consultative selling and service upgrade recommendations
• Received 25+ positive customer feedback commendations and testimonials highlighting service excellence
• “Outstanding Customer Service” Award – Telstra Customer Excellence Program (2022, 2023)
• Achieved top 10% performance ranking in customer service team of 45+ representatives
• Zero customer service complaints or escalations to management level over 2-year period
Customer Service Specialisations
Industry Experience: Telecommunications, Banking and Financial Services, Electronics Retail, Grocery Retail
Communication Channels: Inbound/Outbound calls, Email support, Live chat, Social media response, Face-to-face service
Service Types: Technical support, Billing inquiries, Complaints handling, Sales support, Account management
Customer Demographics: Business customers, Individual consumers, Elderly customers, Culturally diverse populations
Professional Memberships
• Customer Service Institute of Australia – Member
• Australian Customer Service Association – Associate Member
• National Retail Association – Member
What is The Best Format for a Customer Service Assistant Resume?
The most effective format for a Customer Service Assistant resume is the reverse chronological format that clearly demonstrates your progression in customer service roles and showcases consistent achievement in customer satisfaction and service delivery. This structure allows employers to see your development in handling increasingly complex customer interactions whilst highlighting reliability and performance consistency.
Resume Formatting Guidelines:
Font Selection: Use friendly yet professional fonts such as Arial, Calibri, or Helvetica. For headings, use 14-16pt font size; for body text, maintain 11-12pt to ensure readability whilst projecting the approachable, customer-focused attitude essential for service roles.
Professional Presentation: Maintain clean, organised formatting that reflects your attention to detail and customer service professionalism. Your resume should demonstrate the same care and accuracy you would provide to customers in your daily work.
File Format: Always submit as a PDF to preserve formatting consistency and ensure your professional presentation remains intact across different systems and hiring processes.
Essential Resume Sections:
Header: Include your full name, professional contact information, location (city and state), and LinkedIn profile. Ensure all contact details are current and professional.
Professional Summary: A compelling 3-4 line overview highlighting your years of customer service experience, key achievements in customer satisfaction, and commitment to service excellence.
Professional Experience: List your customer service roles in reverse chronological order, emphasising customer interaction volumes, satisfaction ratings, problem-resolution success, and any sales or revenue contributions.
Education & Qualifications: Include relevant customer service qualifications, business education, and professional development that supports your service capabilities.
Additional Sections: Consider including Technical Skills, Core Competencies, Key Achievements, and Professional Development to demonstrate comprehensive customer service expertise and commitment to excellence.
What Experience Should Be on Your Customer Service Assistant Resume?
Your customer service experience section should demonstrate your ability to deliver exceptional customer experiences, resolve complex issues, and contribute to business success through positive customer relationships. Australian employers seek Customer Service Assistants who can balance empathy with efficiency, handle diverse customer needs whilst maintaining service standards, and contribute to team success and organisational goals.
Key elements to include:
• Daily customer interaction volumes and channels managed
• Customer satisfaction ratings and service quality metrics
• Types of issues handled and resolution success rates
• Sales support and revenue generation contributions
• System proficiency and technical capabilities
• Team collaboration and training contributions
• Process improvement suggestions and implementations
• Industry-specific service experience and product knowledge
Customer Service Assistant | Virgin Australia Contact Centre | Brisbane, QLD | May 2022 – Present
• Handle 90+ customer inquiries daily across phone and email channels for flight bookings, changes, and travel-related services
• Maintain 96% customer satisfaction rating whilst managing complex itinerary changes, cancellations, and travel disruption support
• Process booking modifications and ancillary service sales generating $2,500+ monthly revenue through consultative service approach
• Utilise airline reservation systems and CRM platforms to manage customer profiles, booking history, and service preferences
• Collaborate with operations, check-in, and baggage teams to resolve travel issues and ensure seamless passenger experience
• Handle escalated situations including travel insurance claims, accessibility requirements, and emergency travel arrangements
• Support frequent flyer program inquiries including points redemption, status tier benefits, and account management
• Contribute to team training initiatives sharing product knowledge and service excellence techniques with new staff members
• Participate in continuous improvement discussions providing customer feedback insights to enhance service delivery
• Achieved 92% first-call resolution rate and consistently exceed call quality benchmarks across all performance metrics
Customer Service Assistant | Company | Brisbane, QLD | May 2022 – Present
• Answered phone calls and emails from customers
• Helped customers with questions and problems
• Used computer systems to look up information
• Worked with team members on various tasks
• Followed company policies and procedures
Entry-Level Customer Service Assistant Resume Samples [Experience]
For entry-level positions, focus on demonstrating your customer service potential through retail experience, hospitality work, volunteer activities, and any customer-facing roles. Emphasise your communication skills, problem-solving abilities, and commitment to helping others whilst showing enthusiasm for customer service excellence.
Customer Service Trainee | Optus Customer Care | Sydney, NSW | March 2024 – Present
• Support senior customer service representatives handling mobile and internet service inquiries under supervision
• Assist 40+ customers daily with account information, plan details, and basic technical troubleshooting
• Process simple service requests including plan changes, payment arrangements, and account updates
• Participate in comprehensive product training achieving 92% certification score on mobile and internet offerings
• Utilise customer service scripts and knowledge bases while developing natural conversation skills
• Shadow experienced team members learning complex issue resolution and escalation procedures
• Maintain detailed interaction logs and customer feedback contributing to service quality monitoring
• Demonstrate consistent improvement in call handling time and customer satisfaction metrics
• Complete ongoing training in communication skills, product knowledge, and company values
Retail Sales Assistant | Target Australia | Sydney, NSW | June 2023 – February 2024
• Provided customer assistance and product information in busy retail environment serving 150+ customers per shift
• Processed transactions, returns, and exchanges maintaining accuracy and positive customer interactions
• Assisted customers with product location, sizing, and purchase decisions demonstrating strong product knowledge
• Handled customer complaints and concerns achieving positive resolution in 85% of cases
• Collaborated with team members to maintain store presentation and support promotional activities
• Demonstrated reliability, punctuality, and positive attitude contributing to team success and customer satisfaction
Customer Service Worker | Company | Sydney, NSW | March 2024 – Present
• Learning customer service skills and procedures
• Helping customers when needed
• Using phone and computer systems
• Working with other team members
• Attending training sessions regularly
How to Write the Education Section for your Customer Service Assistant Resume
The education section is important for Customer Service Assistant positions, as it demonstrates your communication foundation, business understanding, and commitment to professional development in customer service excellence. While formal qualifications aren’t always required, relevant education in business, communication, or customer service shows employers your dedication to developing the skills needed for outstanding service delivery.
Customer Service Assistant Resume Example [Education]
Specialisation: Customer Service and Communication Excellence
Relevant Units: Customer Service Delivery, Complaint Handling, Communication Skills, Product Knowledge Development
Work Placement: 160 hours with retail customer service achieving outstanding performance rating
Skills Developed: Active listening, conflict resolution, multicultural customer service, digital communication
Academic Achievement: Customer Service Excellence Award
Certificate II in Retail Services | TAFE Queensland | Brisbane, QLD | 2021 – 2022
Specialisation: Retail Customer Service and Sales Support
Practical Experience: Customer interaction training, point-of-sale systems, inventory management
Group Project: Developed customer service improvement plan for local retail business
Relevant Skills: Cash handling, customer communication, product presentation, team collaboration
How to Write the Skills Section for your Customer Service Assistant Resume
The skills section for Customer Service Assistants should demonstrate both interpersonal capabilities and technical competencies essential for effective customer interaction and service delivery. Include 15-20 skills spanning communication, problem-solving, technology proficiency, and administrative abilities. Balance soft skills that show your customer relationship abilities with technical skills that demonstrate your capability with modern customer service tools and systems.
Customer Service Assistant Resume Skills (Hard Skills)
• CRM Systems (Salesforce, Zendesk, Microsoft Dynamics)
• Multi-channel Customer Support (Phone, Email, Chat, Social Media)
• Point-of-Sale Systems and Payment Processing
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Data Entry and Database Management
• Knowledge Base Navigation and Content Management
• Call Centre Software and Phone Systems
• Live Chat Platforms and Response Management
• Social Media Customer Service Tools
• Typing Proficiency (60+ Words Per Minute)
• Product Knowledge and Technical Troubleshooting
• Order Processing and Account Management
• Report Generation and Performance Tracking
• Quality Assurance and Documentation
• Basic HTML and Web Navigation
Customer Service Assistant Resume Skills (Soft Skills)
• Active Listening and Empathetic Communication
• Problem-Solving and Critical Thinking
• Patience and Emotional Intelligence
• Conflict Resolution and De-escalation
• Cultural Sensitivity and Diversity Awareness
• Adaptability and Flexibility
• Time Management and Multi-tasking
• Team Collaboration and Support
• Attention to Detail and Accuracy
• Professional Phone Etiquette
• Positive Attitude and Enthusiasm
• Stress Management and Resilience
• Continuous Learning and Improvement
• Persuasion and Influence
• Reliability and Dependability
How to pick the best Customer Service Assistant skills:
1. Analyse customer service job requirements: Review 10-15 Customer Service Assistant job postings from Australian companies to identify the most frequently mentioned skills and competencies.
2. Balance technical and interpersonal skills: Include approximately 40% technical skills and 60% interpersonal skills to reflect the people-focused nature of customer service work.
3. Emphasise communication abilities: Prioritise skills related to verbal and written communication, active listening, and multichannel customer interaction capabilities.
4. Include industry-relevant technology: Highlight familiarity with customer service software, CRM systems, and communication platforms commonly used in Australian customer service operations.
5. Show adaptability and learning: Include skills that demonstrate your ability to learn new products, adapt to changing customer needs, and continuously improve service delivery.
Customer Service Assistant Resume Examples [Skills]
• Multi-channel Customer Communication: Managed 80+ daily interactions across phone, email, and live chat achieving 97% customer satisfaction rating
• Conflict Resolution & De-escalation: Successfully resolved 95% of customer complaints without escalation through empathetic listening and creative problem-solving
• CRM Systems & Data Management: Utilised Salesforce and Zendesk to maintain accurate customer records and track service interactions for 500+ active accounts
• Sales Support & Revenue Generation: Generated $45,000+ in additional revenue through consultative service approach and product recommendations
• Team Collaboration & Training: Mentored 8 new team members on customer service best practices achieving 90% retention rate and positive performance outcomes
Should I Add Bonus Sections to My Customer Service Assistant Resume?
Additional sections can enhance Customer Service Assistant resumes by demonstrating professional commitment, specialised skills, and achievements that set you apart from other candidates. These sections are particularly valuable in customer service roles where employers appreciate assistants who show initiative, continuous improvement, and genuine commitment to service excellence.
Recommended bonus sections include:
Key Achievements: Specific accomplishments, customer satisfaction ratings, and performance recognition that provide quantifiable evidence of your service excellence and reliability.
Professional Development: Customer service training, communication workshops, and skill development courses that show your commitment to improving service capabilities.
Customer Service Specialisations: Specific industries, customer types, or service channels where you have developed expertise and proven success.
Professional Memberships: Participation in customer service associations or professional development networks that demonstrate industry engagement.
Languages: Additional language skills are particularly valuable in customer service for serving diverse Australian communities and international customers.
Awards & Recognition: Customer service awards, employee recognition, or positive customer testimonials that provide external validation of your service quality.
Customer Service Assistant Resume Examples [Other Sections]
Key Achievements:
• Maintained 96% average customer satisfaction rating across 4+ years of customer service roles
• Processed 18,000+ customer interactions with 94% first-contact resolution rate
• Generated $75,000+ in additional revenue through service upgrades and consultative selling
• Received 30+ positive customer feedback commendations highlighting exceptional service delivery
• “Customer Champion Award” – Telstra Customer Excellence Program (2022, 2023)
Professional Development:
• Customer Experience Excellence Certificate – Customer Service Institute of Australia (2023)
• Advanced Communication Skills Workshop – Dale Carnegie Australia (2022)
• Conflict Resolution Training – Dispute Resolution Centre Victoria (2021)
• Digital Customer Service Channels – Australian Customer Service Association (2020)
Languages:
• Mandarin (Fluent) – Enables service delivery to Chinese-speaking customer base
• Italian (Conversational) – Supports multicultural customer engagement
Volunteer Experience:
• Customer Service Volunteer – Melbourne Community Information Centre (2019-2021)
– Provided information and referral services to community members seeking assistance
– Developed cultural sensitivity and empathy working with diverse populations
Additional Information:
• Good at helping customers and solving problems
• Completed some customer service training
• Speak other languages sometimes
• Received positive feedback from customers
• Like working in customer service environment
Additional sections to consider: Volunteer work involving community service or customer interaction, relevant hobbies that demonstrate communication or helping skills, first aid certification for customer safety situations, and any specialised training in areas like disability awareness or mental health first aid that enhance your ability to serve diverse customers.
How to write a Customer Service Assistant Resume Objective or Resume Summary
A compelling professional summary is essential for Customer Service Assistants, as it immediately establishes your customer service philosophy, demonstrates your commitment to service excellence, and highlights your ability to create positive customer experiences that support business objectives. This section should reflect your genuine passion for helping others whilst showcasing measurable achievements in customer satisfaction and service delivery.
Key elements for an effective summary:
• Years of customer service experience and industries served
• Customer interaction volumes and channels managed
• Customer satisfaction achievements and service quality metrics
• Key skills in communication, problem-solving, and relationship building
• Technology proficiency and system capabilities
• Commitment to service excellence and continuous improvement
Customer Service Assistant Resume Summary Examples
Passionate Customer Service Assistant with 3+ years of experience delivering exceptional customer experiences across retail, telecommunications, and financial services sectors. Proven track record of maintaining 95% customer satisfaction ratings whilst handling 75+ customer interactions daily across multiple communication channels. Expert in conflict resolution, product knowledge, and consultative selling with strong proficiency in CRM systems and digital customer service platforms. Demonstrated ability to build positive customer relationships, resolve complex issues, and contribute to team success through collaborative problem-solving and mentoring. Committed to exceeding customer expectations whilst supporting business growth and brand reputation through outstanding service delivery.
Customer service worker with experience helping customers and answering questions. Good at talking to people and solving problems. Friendly personality and enjoys working in customer service roles. Looking for customer service assistant position to use skills and help customers with their needs.
For entry-level Customer Service Assistant positions, focus on your customer service potential through retail, hospitality, or volunteer experience, your communication skills and helping attitude, and your enthusiasm for learning and contributing to excellent customer service delivery.
Entry-Level Customer Service Assistant Resume Summary Examples
Enthusiastic and customer-focused professional with 18 months of retail experience and strong foundation in customer interaction and problem-solving. Demonstrated success serving 100+ customers daily in fast-paced retail environment whilst maintaining positive attitude and service quality. Skilled in active listening, empathetic communication, and finding solutions that meet customer needs and support business objectives. Proficient in point-of-sale systems, basic computer applications, and learning new technology quickly. Certificate III in Customer Engagement qualified with passion for delivering exceptional service experiences that build customer loyalty and contribute to team success. Eager to apply strong work ethic and customer service dedication in professional customer service assistant role.
Recent graduate looking to start career in customer service. Have some experience working with people and good communication skills. Ready to learn about customer service and help customers with their problems. Interested in working for company that values good customer service.
How to Update Your LinkedIn Profile When Updating Your Customer Service Assistant Resume
Maintaining alignment between your resume and LinkedIn profile is important for Customer Service Assistants in Australia’s service-focused job market, where many customer service opportunities are found through professional networks and company career pages. Your LinkedIn profile should complement your resume by showcasing your service philosophy, sharing insights about customer experience, and demonstrating your commitment to professional development in customer service excellence.
LinkedIn Headline Optimisation for Customer Service Assistants
• “Customer Service Assistant | 96% Satisfaction Rating | Multi-channel Support | Problem Resolution Expert | Melbourne”
• “Customer Service Professional | CRM Systems | Conflict Resolution | Sales Support | Team Collaboration | Sydney”
• “Customer Experience Assistant | Phone & Digital Support | Product Knowledge | Relationship Building | 🇦🇺 Brisbane”
• “Customer Service Assistant at Company”
• “Customer service worker with experience”
• “Friendly person looking for customer service work”
LinkedIn Summary vs Resume Summary: Key Differences
Your LinkedIn summary should adopt a more personal and values-driven approach whilst maintaining professional credibility. Unlike your resume’s achievement-focused summary, LinkedIn allows for sharing what motivates your commitment to customer service, stories about meaningful customer interactions, and your philosophy about creating positive experiences. Australian service professionals often value authenticity and genuine care for people, so consider sharing insights about why you find customer service rewarding and how you approach challenging customer situations.
Showcasing Customer Service Assistant Experience on LinkedIn
LinkedIn’s experience section provides opportunity for richer storytelling about your customer service approach and impact. Expand your service descriptions to include examples of creative problem-solving, memorable customer interactions (maintaining appropriate privacy), and approaches you’ve developed for managing difficult situations. You can share insights about lessons learned from customer feedback, innovations you’ve suggested for improving service delivery, or reflections on the evolving nature of customer expectations.
LinkedIn Skills and Endorsements for Customer Service Assistants
Prioritise the top 10-15 skills most relevant to customer service roles, ensuring strong alignment with your resume’s competencies section. Focus on obtaining endorsements from supervisors, colleagues, and where appropriate, internal customers or business partners who can validate your communication abilities, reliability, and service quality. These endorsements are particularly valuable in customer service where interpersonal skills and professional reputation are fundamental to success.
LinkedIn Profile Tips for Australian Customer Service Assistants
Engage thoughtfully with Australian customer service communities on LinkedIn by following customer experience leaders, joining groups such as “Customer Service Institute of Australia,” “Australian Customer Service Association,” and industry-specific service networks. Share insights about customer service trends, tips for managing challenging situations, or reflections on the importance of customer experience in business success. Australian employers value Customer Service Assistants who demonstrate continuous learning, professional development, and genuine passion for creating positive customer experiences through thoughtful service delivery and relationship building.
Creating an exceptional Customer Service Assistant resume requires demonstrating the perfect balance of interpersonal excellence, technical competency, and genuine commitment to customer satisfaction that defines outstanding service professionals. By following the comprehensive guidelines and examples provided in this guide, you’ll be well-positioned to create a resume that showcases your communication skills, problem-solving abilities, and dedication to creating positive customer experiences that drive business success. Remember to customise your resume for each application, emphasising the customer service experiences and achievements most relevant to each specific industry and company culture.
Ready to advance your customer service career? Complement your polished resume with a compelling cover letter that articulates your customer service philosophy and understanding of the organisation’s customer experience goals. Explore current Customer Service Assistant opportunities on leading Australian job platforms including Seek, connect with customer service recruiters through LinkedIn, and consider engaging with professional networks such as the Customer Service Institute of Australia to maximise your visibility in Australia’s customer service job market and accelerate your path to senior customer experience roles.
