This guide will transform your cover letter from template trash to interview gold. We’ll show you exactly how to open with impact, demonstrate your value through specific healthcare administration wins, and close with confidence. Plus, you’ll get insider tips on what Australian healthcare employers actually want to see, complete with real examples that work. Whether you’re a recent health administration graduate stepping into your first clinical role or transitioning from general administration into healthcare, we’ve got you covered.
Medical Records Clerk Cover Letter Example (Text Version)
Rebecca Johnson
[email protected]
0423 456 789
linkedin.com/in/rebeccajohnson-medicalrecords
Brisbane, QLD
22 March 2025
Ms Patricia Williams
Health Information Manager
Brisbane Metropolitan Hospital
Level 2, 120 Hospital Road
Herston, QLD 4006
Dear Ms Williams,
When I saw that Brisbane Metropolitan Hospital is expanding its health information services team to support your new outpatient facility, I knew this was exactly the opportunity I’ve been preparing for. As someone who processed over 8,000 patient records with 99.8% accuracy at Westside Medical Centre while reducing file retrieval time from 15 minutes to 6 minutes through improved filing systems, I’m excited about the opportunity to support your clinical teams with the precision and efficiency that quality patient care demands.
Over the past three years working as a Medical Records Clerk across Brisbane’s public and private healthcare sectors, I’ve consistently delivered outcomes that align perfectly with your requirements. I maintained comprehensive patient records using Best Practice and Medical Director software, managed electronic and physical filing systems for 12,000+ active patient files, processed Medicare and private health insurance claims, and liaised with specialists, pathology services, and external healthcare providers while maintaining strict confidentiality protocols. My experience in fast-paced medical environments has taught me that successful medical records management is equal parts technical accuracy and understanding of clinical workflows—exactly what you need for a busy metropolitan hospital.
What really draws me to Brisbane Metropolitan Hospital is your reputation for clinical excellence and commitment to digital health records transformation. During my Certificate IV in Health Administration at TAFE Queensland, I developed strong foundations in medical terminology, privacy legislation, and healthcare documentation standards, and I’ve since gained expertise in ICD-10-AM coding, clinical audit support, and electronic health record management. I’m passionate about proving that medical records administration isn’t just filing—it’s critical infrastructure that ensures continuity of care, supports clinical decision-making, and protects patient safety.
I’d love to discuss how my track record of maintaining accurate, accessible health information can contribute to Brisbane Metropolitan Hospital’s expanding services. Thank you for considering my application, and I look forward to the opportunity to speak with you soon.
Kind regards,
Rebecca Johnson
[email protected]
0423 456 789
linkedin.com/in/rebeccajohnson-medicalrecords
How to Format a Medical Records Clerk Cover Letter
- Length: Max 1 page (3–5 paragraphs)
- Font: Arial, Calibri or Times New Roman (10–12pt)
- Spacing: Single or 1.15 line spacing
- Margins: 1 inch on all sides
- File format: PDF
What to Include in a Medical Records Clerk Cover Letter (Australia)
Your Medical Records Clerk cover letter needs to follow a professional structure that demonstrates both technical competence and understanding of healthcare environments:
- Contact Details
- Salutation (Dear Hiring Manager or name)
- Opening paragraph – your hook and intent
- Middle – why you’re the best fit (skills + experience)
- Closing – call to action + sign off
Right vs Wrong Example
Right Opening: “When Royal Melbourne Hospital announced its transition to fully integrated electronic health records across 15 clinical departments, I immediately saw an opportunity where my experience migrating 6,000 patient files from paper to digital systems—achieving 100% data accuracy verification and training 25 staff members on the new system—could support your complex digital transformation while maintaining uninterrupted clinical access to critical patient information.”
Wrong Opening: “I am writing to apply for the Medical Records Clerk position that was advertised on Seek. I have some experience with administration and filing and I believe I would be a good fit for this role at your hospital.”
Entry-Level Medical Records Clerk Cover Letter Tips
- Focus on relevant coursework in health administration or medical terminology
- Highlight any healthcare volunteering, placement, or administrative experience
- Show understanding of patient privacy, confidentiality, and healthcare regulations
Entry-Level Cover Letter Sample for Medical Records Clerk
Right Entry-Level Approach: “While completing my Certificate IV in Health Administration at TAFE NSW, I completed a 10-week placement at Parramatta Medical Practice where I processed patient registrations, filed clinical notes, scheduled appointments, and assisted with Medicare billing for 150+ patients weekly. I also volunteered at Westmead Hospital’s patient information desk for 12 months, helping patients navigate hospital services and maintaining visitor logs. This experience taught me that effective medical records management requires exceptional attention to detail, understanding of privacy obligations under Australian healthcare legislation, and the ability to work efficiently in high-pressure clinical environments—skills I’m eager to apply in a professional medical records role.”
Wrong Entry-Level Approach: “I just finished my health administration course and I’m looking for my first job in healthcare. I’m organized and good with computers. I don’t have hospital experience yet but I’m willing to learn. Please give me a chance to start my career.”
Top Mistakes to Avoid in a Medical Records Clerk Cover Letter
- Being too generic about “administration” without healthcare-specific context
- Not mentioning relevant software, systems, or medical terminology knowledge
- Failing to emphasize confidentiality, accuracy, and compliance understanding
How to Tailor Your Cover Letter to a Job Ad
- Match their healthcare setting (hospital, GP practice, specialist clinic, aged care)
- Reference specific systems they mention (Best Practice, Medical Director, Cerner, Epic)
- Address their particular focus (outpatient, emergency, surgical, mental health)
How to Sign Off Your Medical Records Clerk Cover Letter
- Use “Yours sincerely” or “Kind regards”
- Include full name, phone number, email, and LinkedIn (optional)
Cover Letter Signature Example
Yours sincerely,
Sarah Chen
[email protected]
0412 678 345
linkedin.com/in/sarahchen-healthadmin
How to Submit a Cover Letter in Australia
- Always attach as a PDF (unless instructed otherwise)
- Label file professionally (e.g. RebeccaJohnson_CoverLetter.pdf)
- If submitting via hospital portals or health service systems, follow instructions precisely
Final Tips for Writing a Great Medical Records Clerk Cover Letter
- Emphasize accuracy, confidentiality, and understanding of privacy legislation
- Quantify your achievements (records processed, accuracy rates, efficiency improvements)
- Show knowledge of medical terminology and healthcare documentation standards
- Highlight relevant certifications, police checks, and immunization compliance
More Resources for Job Seekers
Ready to nail your entire application? Check out our Medical Records Clerk Resume Examples for the perfect complement to your cover letter. Prepare for success with our Common Interview Questions for medical records and health administration roles, and explore our Selection Criteria Templates for public hospital or health service positions.
Remember, your cover letter should work alongside your resume to tell a compelling story about why you’re the medical records clerk they need. Focus on specific achievements that demonstrate both technical accuracy and understanding of healthcare environments, show genuine interest in supporting quality patient care through excellent health information management, and always emphasize how you’ll maintain the highest standards of confidentiality and accuracy from day one. With Australia’s healthcare sector continuing to transition toward digital health records and integrated care systems, hospitals and medical practices are seeking medical records clerks who can balance traditional filing expertise with digital literacy and meticulous attention to privacy compliance. Build your credentials through qualifications from TAFE or private providers, and consider membership with the Health Information Management Association of Australia to stay current with industry standards and ensure your application reflects current healthcare documentation practices and privacy requirements under the Privacy Act.
