Office Manager Resume Examples and How to Write
Struggling to secure interviews for office manager positions despite your organisational skills and administrative experience? You’re not alone. Australia’s competitive business environment demands office managers who can demonstrate not only exceptional administrative capabilities but also leadership skills, technology proficiency, and the ability to streamline operations while supporting team productivity and workplace culture.
This comprehensive guide will show you exactly how to craft an office manager resume that stands out to Australian employers across diverse industries. Whether you’re advancing from administrative assistant roles, transitioning from other management positions, or an experienced office manager seeking new challenges, you’ll discover proven templates, real examples, and business-focused strategies that will help you secure more interviews and advance your administrative career.
Office managers in Australia work across all industries including professional services, healthcare, education, government, and corporate sectors. According to Australian Institute of Company Directors, the role continues to evolve with increasing emphasis on strategic business support, team leadership, and digital transformation initiatives that drive organisational efficiency and employee engagement.
This free sample resume for an office manager has an accompanying office manager sample cover letter to help you put together a winning job application.
Office Manager Resume (Text Version)
JENNIFER WONG
Senior Office Manager
Mobile: 0421 789 456
Email: [email protected]
LinkedIn: linkedin.com/in/jenniferwong
Location: Melbourne, VIC
PROFESSIONAL SUMMARY
Results-driven Office Manager with 8+ years of experience optimising business operations and leading administrative teams across professional services and healthcare sectors. Proven track record of reducing operational costs by 25% through process improvements and vendor negotiations. Expert in office administration, team leadership, and technology implementation with strong capabilities in project coordination and compliance management. Seeking to leverage operational expertise and leadership skills to drive efficiency and workplace excellence at a forward-thinking organisation.
PROFESSIONAL EXPERIENCE
Senior Office Manager | Matthews Legal Partners | Melbourne, VIC | Jan 2020 – Present
• Manage all administrative operations for 50+ staff law firm, overseeing facilities, technology, and support services
• Lead team of 6 administrative staff, implementing performance management systems that improved productivity by 30%
• Negotiate and manage vendor contracts worth $200K+ annually, achieving 15% cost savings through strategic procurement
• Coordinate office relocation project for 200+ employees, completing on time and 10% under budget
• Implement digital filing systems and document management processes, reducing retrieval time by 60%
• Ensure compliance with privacy legislation, WHS requirements, and professional practice standards
Office Manager | Healthwise Medical Centre | Richmond, VIC | Mar 2017 – Dec 2019
• Supervised daily operations of busy medical practice serving 15,000+ patients annually
• Managed appointment scheduling systems and patient communication, achieving 95% satisfaction ratings
• Coordinated medical equipment maintenance and compliance programs, maintaining 100% regulatory compliance
• Oversaw billing and accounts management, reducing outstanding accounts by 40% through improved processes
• Led implementation of electronic health records system, training 25+ staff and ensuring seamless transition
• Developed and maintained operating procedures manual and staff training programs
Administrative Coordinator | Corporate Solutions Group | Melbourne, VIC | Jun 2015 – Feb 2017
• Coordinated office operations and executive support services for senior management team
• Managed event planning and logistics for client functions and corporate meetings up to 200 attendees
• Maintained accurate records management systems and confidential filing protocols
• Processed accounts payable and receivable, ensuring timely payment and accurate financial reporting
• Provided high-level customer service to clients and stakeholders via phone, email, and in-person interactions
• Assisted with human resources functions including recruitment coordination and onboarding processes
EDUCATION & QUALIFICATIONS
Certificate IV in Business Administration | RMIT University | Melbourne, VIC | 2015
• Specialisation: Office management and leadership
• Coursework: Project management, financial administration, workplace communication
Certificate III in Business Administration | Box Hill TAFE | 2014
• Foundation skills in business operations and administrative procedures
TECHNICAL SKILLS
• Microsoft Office Suite: Advanced Excel, Word, PowerPoint, Outlook
• Database Management: Access, Salesforce, CRM systems
• Project Management: MS Project, Asana, Trello
• Financial Software: MYOB, Xero, QuickBooks
• Communication Tools: Teams, Slack, Zoom
• Document Management: SharePoint, Google Workspace
• Office Equipment: Multi-function printers, phone systems, AV equipment
CORE COMPETENCIES
• Office Operations & Administration • Team Leadership & Staff Management
• Budget Management & Cost Control • Vendor Relations & Procurement
• Project Coordination & Implementation • Process Improvement & Efficiency
• Compliance & Risk Management • Customer Service Excellence
• Change Management & Training • Strategic Planning Support
ACHIEVEMENTS & RECOGNITION
• “Employee of the Year” Award – Matthews Legal Partners (2022)
• Successfully managed $2M+ office relocation project with zero business disruption
• Reduced operational costs by 25% through strategic vendor management and process optimisation
• Achieved 98% employee satisfaction in annual workplace culture surveys
• Led implementation of 3 major technology upgrades with 100% staff adoption rates
PROFESSIONAL DEVELOPMENT
• “Advanced Leadership Skills” | Australian Institute of Management | 2023
• “Project Management Essentials” | Project Management Institute | 2022
• “Workplace Health and Safety Management” | SafeWork Australia | 2021
• “Digital Transformation in Business” | Deakin University | 2020
MEMBERSHIPS
• Australian Institute of Office Professionals (AIOP) – Professional Member
• Project Management Institute (PMI) – Associate Member
• Australian Business Executive Network – Active Participant
What is The Best Format for an Office Manager Resume?
The reverse chronological format is ideal for office manager resumes in Australia, as it clearly demonstrates your career progression, increasing responsibilities, and leadership development within administrative and business operations roles. This format allows employers to quickly assess your management experience and operational achievements.
Your resume should reflect the professional, organised approach that characterises effective office management. Use a clean, authoritative font such as Arial, Calibri, or Times New Roman. Set your name and section headings at 14-16pt font size, with body text at 11-12pt. Maintain consistent 1-inch margins and use adequate white space to create a polished appearance that demonstrates the attention to detail essential in office management roles.
Always submit your resume as a PDF unless specifically requested otherwise. Business employers often review resumes across multiple platforms and share them with various stakeholders, so maintaining formatting consistency is crucial for professional presentation.
Your office manager resume should include these essential sections:
Header: Include your full name, phone number, professional email address, LinkedIn profile, and location (city/state only for privacy considerations).
Professional Summary: A compelling 3-4 line overview highlighting your years of experience, management achievements, key operational improvements, and leadership capabilities.
Professional Experience: Your office management and administrative positions in reverse chronological order, emphasising team leadership, operational improvements, and business impact achievements.
Education: Your relevant qualifications, professional development, and ongoing training that demonstrate your commitment to administrative excellence.
Other Sections: Include Technical Skills, Core Competencies, Achievements & Recognition, Professional Development, or Memberships to showcase your comprehensive office management expertise.
What Experience Should be on Your Office Manager Resume?
Your experience section should demonstrate your progression from administrative support roles to office management leadership, highlighting your ability to optimise operations, manage teams, and contribute to business success. Focus on quantifiable achievements such as cost savings generated, efficiency improvements implemented, team performance outcomes, and successful project completions.
Highlight experience that shows increasing complexity in operational responsibility, technology implementations, budget management, and strategic business support. Include specific examples of process improvements, team development initiatives, vendor management successes, and crisis management situations that demonstrate your comprehensive office management capabilities.
Structure each office management position to emphasise:
- Scope of operational responsibility and team size managed
- Budget management and cost optimisation achievements
- Process improvements and efficiency gains implemented
- Technology implementations and digital transformation projects
- Team leadership and staff development initiatives
- Compliance management and risk mitigation activities
Correct Example:
Office Manager | Strategic Business Solutions | Sydney, NSW | 2019 – Present
• Manage comprehensive office operations for 75+ staff consulting firm, overseeing facilities, administration, and support services
• Lead team of 8 administrative professionals, implementing performance development programs that reduced turnover by 40%
• Negotiate and manage vendor relationships worth $300K+ annually, achieving 20% cost savings through strategic procurement
• Spearhead digital transformation initiatives including cloud migration and workflow automation, improving productivity by 35%
• Coordinate complex project logistics and client events, managing budgets up to $50K with 100% on-time delivery
• Develop and maintain business continuity plans, successfully managing remote work transition during COVID-19
Incorrect Example:
Office Manager | Company | 2019 – Present
• Manage office operations
• Supervise administrative staff
• Handle budgets and expenses
• Coordinate meetings and events
Entry-Level Office Manager Resume Samples [Experience]
For entry-level office managers, emphasise your administrative experience, leadership potential, project coordination skills, and any supervisory responsibilities held in previous roles. Highlight specific achievements in process improvement, customer service, and team collaboration that demonstrate your readiness for management responsibilities.
Correct Example:
Assistant Office Manager | Premier Accounting Services | Brisbane, QLD | 2024 – Present
• Support office operations for 25-person accounting firm during busy tax and audit seasons
• Coordinate administrative functions including client communications, appointment scheduling, and document management
• Lead implementation of new client management system, training 15+ staff and improving client response time by 30%
• Manage office supplies and vendor relationships, negotiating contracts that reduced costs by 12%
• Provide backup management support during senior manager absences, maintaining seamless operations
• Develop standard operating procedures for administrative processes, improving consistency and efficiency
Incorrect Example:
New Office Manager | 2024 – Present
• Learning office management duties
• Helping with administrative tasks
• Working with the team
• Following procedures
How to Write the Education Section for your Office Manager Resume
The education section demonstrates your commitment to professional development and business administration knowledge essential for office management success. While formal qualifications in business administration are valuable, Australian employers also recognise relevant experience combined with ongoing professional development and industry certifications.
Include specific details about your business administration qualifications, project management training, leadership development, and any specialised courses relevant to office management. For recent graduates, highlight relevant coursework, practical projects, and academic achievements. Experienced office managers should emphasise ongoing professional development and advanced training that demonstrates commitment to operational excellence.
Office Manager Resume Example [Education]
EDUCATION & PROFESSIONAL DEVELOPMENT
Diploma of Business Administration | TAFE NSW | Sydney, NSW | 2018
• High Distinction graduate (85% average)
• Specialisation: Office management and leadership
• Capstone project: “Implementing digital transformation in small business operations”
• Relevant coursework: Project management, financial administration, human resources
Certificate IV in Leadership and Management | Australian Institute of Management | 2020
• Advanced training in team leadership and operational management
• Focus on change management and performance improvement strategies
ONGOING PROFESSIONAL DEVELOPMENT
• Project Management Professional (PMP) Certification – In Progress
• “Advanced Excel for Business Analysis” | Microsoft Learning | 2023
• “Effective Communication and Conflict Resolution” | Dale Carnegie | 2022
How to Write the Skills Section for your Office Manager Resume
The skills section of your office manager resume should demonstrate both your technical competencies and essential leadership abilities for managing business operations effectively. Australian employers seek office managers who can balance administrative expertise with strategic thinking, team leadership, and technology proficiency. Include 12-16 carefully selected skills that align with job requirements, balancing operational skills with management capabilities.
Prioritise skills mentioned in office manager job advertisements and those most relevant to your target industry, whether professional services, healthcare, education, or corporate environments. Many employers use applicant tracking systems that scan for specific software proficiencies and management competencies, so include relevant keywords naturally throughout this section.
Office Manager Resume Skills (Hard Skills)
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Database management and CRM systems
- Project management software and methodologies
- Financial management and budgeting
- Document management and workflow systems
- Vendor management and procurement
- Compliance and regulatory management
- Event planning and coordination
- Business process improvement and analysis
- Human resources administration
- Office equipment and technology management
- Data analysis and reporting
Office Manager Resume Skills (Soft Skills)
- Leadership and team management
- Communication and interpersonal skills
- Problem-solving and critical thinking
- Organisation and time management
- Attention to detail and accuracy
- Adaptability and flexibility
- Customer service orientation
- Conflict resolution and mediation
- Strategic thinking and planning
- Stress management and resilience
- Diplomatic and professional demeanour
- Continuous learning and improvement mindset
How to pick the best Office Manager skills:
- Analyse the job advertisement carefully and identify specific software requirements, management responsibilities, and industry-specific needs mentioned
- Research the company’s industry and business model to understand which operational and technical skills would be most valuable
- Review similar office manager positions on SEEK and business job boards to identify trending skills in Australian office management
- Consider your experience level and include progressively more strategic and leadership skills as you advance in your career
- Balance technical administrative skills with interpersonal abilities that demonstrate your team leadership and stakeholder management capabilities
- Include skills that differentiate you in the competitive market, such as project management certifications or specialised industry knowledge
Office Manager Resume Examples [Skills]
OPERATIONAL & LEADERSHIP COMPETENCIES
• Team Leadership: Successfully managed teams of up to 12 administrative staff, achieving 95% employee retention
• Budget Management: Overseen operational budgets exceeding $500K annually with consistent under-budget performance
• Process Improvement: Implemented efficiency initiatives resulting in 30% reduction in administrative processing time
• Vendor Management: Negotiated contracts worth $200K+ annually, achieving average 18% cost savings
• Technology Implementation: Led 5+ major system upgrades with 100% staff adoption and minimal disruption
Should I Add Bonus Sections to My Office Manager Resume?
Additional sections can significantly strengthen your office manager resume when they demonstrate professional credibility, leadership development, or commitment to operational excellence. These sections are particularly valuable in Australia’s competitive business environment, where ongoing professional development, industry involvement, and measurable achievements are highly regarded by employers.
Consider including sections for professional memberships with organisations like the Australian Institute of Office Professionals, certifications in project management or software applications, awards and recognition for operational achievements, volunteer leadership roles, or additional qualifications in areas like change management or digital transformation. These additions demonstrate dedication to professional excellence.
Only include bonus sections that genuinely add professional value to your office management application. Focus on quality and relevance rather than quantity, ensuring each section aligns with the employer’s needs and demonstrates your commitment to driving operational success.
Office Manager Resume Examples [Other Sections]
Correct Example:
PROFESSIONAL CERTIFICATIONS
• Project Management Professional (PMP) – Project Management Institute
• Microsoft Office Specialist Master – Microsoft Corporation
• Certificate IV in Training and Assessment – TAFE Australia
AWARDS & RECOGNITION
• “Excellence in Operations Management” | Australian Business Awards | 2023
• “Employee of the Year” | Premier Professional Services | 2022
• “Innovation in Process Improvement” | Industry Excellence Awards | 2021
VOLUNTEER LEADERSHIP
Board Secretary | Community Business Network | 2020 – Present
• Manage board communications and meeting coordination for 200+ member organisation
• Lead annual event planning committee, coordinating conferences for 500+ business professionals
• Implement digital transformation of member services, improving engagement by 40%
Incorrect Example:
HOBBIES & INTERESTS
• Organising personal events
• Reading business magazines
• Using computer software
• Helping friends with admin tasks
Tip: While these activities show relevant interests, they don’t add professional credibility. Focus on certifications, achievements, or leadership roles instead.
How to write an Office Manager Resume Objective or Resume Summary
A compelling professional summary serves as your elevator pitch to potential employers and should immediately establish your value proposition as an experienced office management professional. This 3-4 line section should highlight your years of experience, management achievements, operational improvements, and leadership capabilities while incorporating relevant keywords from the job advertisement.
Focus on quantifiable business outcomes rather than generic administrative duties. Include specific information about team sizes managed, budget responsibilities, cost savings achieved, and process improvements implemented. Tailor your summary for each application to match the employer’s operational needs and organisational culture.
Essential elements to include:
- Years of office management and administrative leadership experience
- Team management scope and operational responsibilities
- Quantified achievements in cost management and efficiency
- Technical competencies and system implementation successes
- Industry expertise or specialised knowledge areas
- Leadership philosophy and approach to operational excellence
Office Manager Resume Summary Examples
Correct Example:
Dynamic Office Manager with 10+ years of experience leading administrative operations and managing teams of up to 15 staff across professional services and healthcare sectors. Proven track record of reducing operational costs by 30% through strategic process improvements and vendor management while maintaining exceptional service standards. Expert in change management, technology implementation, and compliance oversight with strong capabilities in budget management and stakeholder relations. Seeking to leverage operational expertise and leadership skills to drive efficiency and workplace excellence at a growth-oriented organisation.
Incorrect Example:
Experienced office manager looking for new opportunities in a professional environment. I have good organisational skills and work well with people. I am reliable and hardworking, with experience in various administrative tasks. I want to work for a company that values teamwork and offers growth opportunities.
For entry-level office managers, a resume objective focusing on career goals, transferable skills, and commitment to operational excellence can be more appropriate than a summary. Emphasise your administrative experience, leadership potential, and enthusiasm for contributing to business success through effective office management.
Entry-Level Office Manager Resume Summary Examples
Correct Example:
Motivated Administrative Professional with 4+ years of progressive experience in business operations and team coordination, seeking to transition to office management role. Demonstrated success in process improvement initiatives that increased efficiency by 25% and strong track record in vendor management and budget administration. Certificate IV in Business Administration qualified with expertise in Microsoft Office Suite and project coordination. Eager to apply operational skills and leadership potential to support business growth and team success in a dynamic office environment.
Incorrect Example:
Administrative assistant seeking promotion to office manager position. I have experience with office tasks and want to take on more responsibility. I am organised and good with people, and I think I would be a good manager. Looking for a company that will give me the chance to grow.
How to Update Your LinkedIn Profile When Updating Your Office Manager Resume
Your LinkedIn profile serves as a comprehensive professional platform that extends beyond your resume and helps establish your credibility within the Australian business community. Office managers benefit significantly from LinkedIn networking, as the platform provides opportunities to connect with industry peers, showcase operational expertise, and demonstrate thought leadership in business administration and organisational efficiency.
LinkedIn allows you to share insights about office management best practices, operational improvements, and team leadership experiences in ways that complement your traditional resume. Use this platform to build your professional brand while highlighting your contributions to organisational success and workplace culture development.
LinkedIn Headline Optimisation for Office Managers
Your LinkedIn headline should immediately communicate your management level, operational expertise, and value proposition to potential employers. Unlike your resume, you have 220 characters to work with, allowing for more specific detail about your specialisations and achievements.
Effective LinkedIn Headlines:
• “Senior Office Manager | Operations & Team Leadership | Process Improvement Expert | Melbourne”
• “Office Manager | Budget & Vendor Management | Digital Transformation Leader | 10+ Years Experience”
• “Operations Manager | Team Development | Cost Optimisation | Professional Services Specialist”
Ineffective LinkedIn Headlines:
• “Office Manager at Local Company”
• “Looking for office management opportunities”
• “Administrative professional seeking advancement”
LinkedIn Summary vs Resume Summary: Key Differences
While your resume summary is concise and achievement-focused, your LinkedIn summary can be more conversational and tell your professional story. Use first person language to describe your journey into office management, your approach to team leadership, and your philosophy about operational excellence. This is an excellent opportunity to demonstrate your understanding of contemporary workplace challenges and your strategic approach to business support.
Include specific examples of operational challenges you’ve solved, teams you’ve developed, and innovations you’ve implemented. Mention your commitment to professional development, workplace culture enhancement, and continuous improvement to create a comprehensive picture of your management approach.
Showcasing Office Manager Experience on LinkedIn
LinkedIn’s experience section allows for more detailed descriptions of your office management achievements and leadership impact. Expand your resume bullet points to tell the complete story of your operational contributions, including specific challenges you’ve addressed, process improvements you’ve championed, and team development initiatives you’ve led.
Consider uploading relevant media such as process improvement charts (with confidential information removed), photos from team events or training sessions, or certificates from professional development programs. Visual elements help differentiate your profile and provide concrete evidence of your management achievements.
LinkedIn Skills and Endorsements for Office Managers
LinkedIn allows up to 50 skills, but focus on the 15-20 most relevant to office management in Australia. Prioritise skills that appear frequently in job advertisements and align with your expertise areas. Include both technical administrative skills and essential leadership competencies like team management and strategic planning.
Actively seek endorsements from colleagues, supervisors, team members, and business partners you’ve worked with. Consider completing LinkedIn’s skill assessments for relevant areas such as Microsoft Office, project management, or business analysis to add credibility badges to your profile.
LinkedIn Profile Tips for Australian Office Managers
Networking within the Australian business community is crucial for office management career advancement and staying current with operational best practices. Connect with other office managers, business leaders, HR professionals, and industry peers across different sectors. Join relevant LinkedIn groups such as office management communities, business administration networks, and local business associations.
Share content that demonstrates your expertise in office management and operational efficiency. This might include posts about process improvement initiatives, insights from professional development programs, tips for effective team management, or commentary on workplace trends and technology adoption. Thoughtful professional engagement helps establish you as a knowledgeable leader in office management.
Ensure your profile clearly indicates your Australian experience, understanding of local business practices, and familiarity with relevant legislation such as workplace health and safety requirements. Many employers specifically seek office managers who understand Australian compliance requirements and business culture.
Creating an effective office manager resume requires careful attention to demonstrating your operational leadership, team management capabilities, and measurable contributions to business success. By following the strategies outlined in this guide, you’ll develop a resume that effectively showcases your administrative expertise, process improvement achievements, and commitment to organisational excellence.
Remember that your resume often serves as the first impression potential employers have of your management competency and operational effectiveness. Take time to tailor it for each application, ensuring it reflects the specific requirements and demonstrates your alignment with the organisation’s operational needs. Combined with a well-optimised LinkedIn profile and strategic networking within the Australian business community, a strong resume will significantly improve your chances of securing interviews and advancing your office management career.
For additional career resources, explore our comprehensive guide on writing compelling cover letters for office management positions, and browse current opportunities on leading job platforms such as SEEK and business recruitment websites to understand market demands, salary expectations, and career progression opportunities in office management across different Australian industries and regions.
