Facebook

Job interview question and answer: Describe a situation where you demonstrated negotiation skills

Posted October 13, 2011, by Josie Chun

The ability to negotiate is an art that is highly valued by many employers. Negotiation is about using your powers of persuasion, diplomacy and ability to come up with creative solutions and compromises to achieve, as far as possible, a win–win outcome or resolve a conflict.

Think of a specific situation that required you to use your negotiation skills and describe the situation, how you approached it and what result you achieved. What you are hoping to demonstrate is an ability to be persuasive and assertive and get a positive result, while also being able to make compromises and maintain relationships. Effective negotiation requires you to be able to communicate effectively, listen, read your audience, and be flexible and diplomatic.

Examples from your professional life could include the time you had to negotiate a new contract, deal with a difficult or demanding client or colleague, or close a tricky sale.

You could also choose to use examples from your personal life, such as the time you had to mediate between two feuding friends, or negotiate a crucial issue with your partner or children.

Josie Chun

Academy Xi
AIM Business School
All Health Training
Australasian College of Health and Wellness
Australian College of Physical Education
Australian Fitness Academy
Australian Institute of Business
Australian Institute of ICT
Australian Institute of Management Education and Training
Australian Institute of Personal Trainers
Builders Academy Australia
Building and Construction Training Australia
College Australia
College for Adult Learning
Deakin University
Dūcere
Edith Cowan University Online
Everthought Education
Foundation Education
General Assembly
Griffith University
Hammond Institute
James Cook University Online
La Trobe University Online (Delivered by Didasko)
LET Training
MCI Institute
Melbourne City Institute of Education
Mentor Education
Monarch Institute
Nepean Industry Edge Training
Onfit Training College
RMIT Online
The Hotel School
The Institute of Makeup Artistry
The Interior Design Institute
The Management Edge
The Nutrition Institute
UNE Partnerships
University of Adelaide
Torrens University
University of East London
University of New England
University of Wales Trinity Saint David
HTMi Australia
Southern Cross University