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Customer service officer sample resume

This free sample resume for a customer service officer has an accompanying customer service officer sample cover letter to help you put together a winning job application.

Marion Desiree

50 Lantern Street
Grenadine SA 5555
M:  0000 000 000
P: (08) 1010 1010


I am a motivated and hardworking customer service officer with four years experience in office administration, now seeking my next career challenge.


Grenadine Community College
Grenadine, SA
Microsoft Office Course
Graduated: 2006


Pembleton High School
Pembleton, SA
Higher School Certificate
> Graduated: 2005


Work Experience

February 2006 – Present: Customer Service Assistant
Hoola Hoop Cosmetics
Whaletown, SA

Hoola Hoop Cosmetics is an Australian owned, medium-sized cosmetics company.


  • Meeting and greeting clients via phone, email and face-to-face
  • Responding to internal and external enquiries
  • Assisting with data management
  • Handling invoices
  • Performing general administrative duties


  • Helped company transition to an online filing system, reducing filing errors by 85 per cent
  • Launched annual makeovers for the homeless campaign to raise money for the homeless and maintain company’s social responsibility
May 2004 – June 2005: Chip Fryer & Patty Flipper
Big Mama’s Burgers
Grenadine, SA


  • Frying French fries
  • Cooking meat patties


  • Was employee of the month five times
  • Reduced chip wastage by 15 per cent


Software Proficiency Yrs experience
Outlook Advanced 4 years
Word Advanced 8 years
Excel Advanced 6 years
PowerPoint Intermediate 5 years
Epicor database system Advanced 4 years
SAP database system Advanced 4 years



I am a passionate foodie and love baking in my spare time. I enjoy making cakes and other sweet treats and have started my own food blog to document my culinary adventures. Website:


Frieda Cloud - Customer Service Manager
Hoola Hoop Cosmetics
Phone: (08) 0000 0000
Benjamin Pescado - Manager
Big Mama’s Burgers
Phone: (08) 0000 0000
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